Experience

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  Medtronic

  • United States
  • Medical Equipment Manufacturing
  • 700 & Above Employee

  • Senior Quality System Specialist

    • Dec 2010 - Present

    Provide Learning Management System (LMS) support to learners, process owners, course owners and functional Managers, ensuring accuracy of quality records.• Build training in the LMS and ensure standards are followed and maintained• Develop, implement and maintain functional/group level training strategies using critical thinking while providing support to fellow LMS administrators• Assist users with issues related to the LMS, underlying systems or configurations using analytical and troubleshooting skills• Provide outstanding customer service skills through excellent written and verbal communications • Work with end-users and business partners to assess and gather business training requirements, match these requirements to objectives and strategies and execute plans within the LMS • Work with CVG Training team to provide input into the strategies and standards for administering quality and compliance training across a global organization • Establish and maintain effective working relationships with internal and external partners• Maintain effective communication ensuing appropriate people are informed• Key member of implementation team for new LMS. Conduct system user acceptance testing (UAT), document results and bring concerns forwardADDITIONAL SKILLS• Strong computer skills including proficiency in Word, Excel, Access, and Outlook.• Excellent written and oral communications.• Ability to work collaboratively and effectively in global teams.• Balanced use of independent action and collaborative problem solving.• Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines.• Strong analytical skills.• Flexible and able to learn new systems.• Results-orientation with demonstrated a sense of urgency.• Client service orientation emphasizing quality work and attention to detail.• Experience working with quality systems and compliance in regulated industry

  • Administrative Assistant III - CRDM Information Technology

    • Mar 2007 - Dec 2010

    Provided support to the Vice President, Directors, Managers and staff of CRDM IT by assisting with special projects, report preparation, and being the go-to person in the department.• Scheduled and coordinated meetings including Live Meeting and conference calls.• Ordered supplies and equipment, coordinated office moves, maintained organizational charts and email distribution lists.• Interacted with peers, upper management, vendors, and customers on a regular basis.• Processed invoices, expense reports and legal agreements through various systems. • Possess excellent organizational, communication and time management skills.• Took the initiative to have a proactive approach to what I did by looking ahead to avoid scheduling conflicts, watched for cost saving opportunities and was willing to help wherever I could.• Additional responsibilities for the department included: the CRDM IT Scorecard, Saba Administrator, and SOX Control 76 and 77.

  • Administrative Assistant III - Talent Acquisition

    • Jun 2005 - Mar 2007

    Provided support to recruiters, various hiring managers, and administrative assistants. Maintained requisition files, set up new hires, assisted with special projects, and report preparation.• Produced offer/confirmation letters for internal and external candidates ensuring clear and accurate information.• Participated in a Lean Sigma project to streamline our new hire process to eliminate unnecessary handoffs and enhance the process.• Prepared expense reports, review and reconcile monthly cost center expenses providing accuracy and efficiency of the cost center budget.• Provided excellent customer service taking the initiative to find resolution, whether for people within or outside our department.• Communicated information and procedures to internal partners providing clear and accurate materials.• Ordered supplies, interview and new hire packets, track vacation/personal time/personal holidays, schedule meetings, interviews, events, and travel. • Produced weekly and monthly reports which are distributed to various levels in the Human Resource Department.

  • Administrative Assistant – Core Product Development

    • Jul 2002 - Jun 2005

    Provided office support, maintained personnel files, set up candidate interviews and new hires, assisted with special projects, and report preparation.• Reviewed and reconciled monthly cost center expenses providing accuracy and efficiency of the cost center budget.• Provided excellent customer service taking initiative and applying knowledge and resources to find resolution.• Communicated information and procedures to internal partners providing clear and accurate materials.• Coordinated supply and equipment inventory, tracked vacation/personal time/personal holidays, scheduled meetings, interviews, events, and travel.

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  VandenBerge Middle School

  • Elk River, MN

  • Counceling Secretary

    • Oct 2001 - Jul 2002
    • Elk River, MN

    Provided office support, ensured accuracy of student records and files while maintaining confidentiality. • Entered and updated student records and assisted the counselor and principal with entering of class schedules.• Printed, assisted with verification of accuracy and mailed student report cards on a mid-quarter and quarterly basis.• Coordinated the sale of yearbooks, keyed in discipline reports, assisted the library with overdue books, and provided the District Office with monthly and quarterly reports.

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  Prudential Insurance

  • Plymouth, MN

  • Administrative Assistant

    • Nov 1987 - May 2001
    • Plymouth, MN

    Performed general office functions. Managed day-to-day activities and project work making priority adjustments as necessary. Conveyed information completely and accurately through effective oral and written communication. Scheduled meetings and travel arrangements, answered multi-phone lines, and handled report preparation.• Transitioned the director and managers into their new roles establishing a trustworthy working relationship.• Reviewed, prepared, and reconciled monthly division expenses providing accuracy and efficiency of the division budget.• Committed to provide excellent customer service taking initiative and applying knowledge to find resolution.• Communicated information, instructions, and procedures to internal and external partners supplying clear and accurate materials.• Coordinated supply inventory, tracking of overtime, management vacation, management reports, scheduling meetings, events, and travel. • Administered various human resource policies, helped staff members troubleshoot inquiries and problems ensuring the efficiency of the division.