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Tyson Barnes

Lead Service Technician at TML Commercial Services
Intro Book
Tyson Barnes, a seasoned professional with 11 years of experience in construction, customer service, and leadership, holds a Mechanical Engineering degree from Boise State University, and is proficient in Microsoft Office and project management.
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Location
Meridian, Idaho, United States, US
Skills
  • Construction
  • Customer Service
  • Coaching
  • Management
  • Quality Assurance
  • Show all
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Bio

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Tyson Barnes is a seasoned professional with extensive experience in various fields. He has held leadership positions at TML Commercial Services, where he has been a Lead Service Technician since 2013, and at Bodybuilding.com, where he managed the quality assurance team and coached customer service representatives. Tyson holds a degree in Mechanical Engineering from Boise State University and has proficiency in multiple languages, including proficiency in Microsoft Office and social networking.

Experience

  • TML Commercial Services
    • Lead Service Technician
      • Jan 2013 - Present

  • Bodybuilding.com
    • United States
    • Wellness and Fitness Services
    • 500 - 600 Employee
    • Customer Service Quality Assurance
      • Mar 2008 - Nov 2012

      Monitor and grade contacts for customer service. Individual agent performance management.

    • Customer Service QA Manager/Coach
      • Mar 2010 - Jan 2011

      Manage quality assurance team to improve the department service level quality.Coached a team of individual CS representatives to improve service skill set.

Education

  • 2007 -
    Boise State University
    Mechanical Engineering

Suggested Services

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Industry Focus. “Mechanical Engineering”

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