Experience

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  Bothell Furniture Inc

  • Bothell Wa

  • Customer service

    • Dec 2015 - Present
    • Bothell Wa

    • Receive deliveries, inspect and prep furniture for customers• Call customers to set up time and date for deliveries• Deliver furniture into customers residents and collect remaining balance owed• Maintain store building and grounds, while doing any minor repairs needed

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  Pioneer Cable Contractor Inc.

  • Everett, Wa

  • Field Collections

    • Jan 2004 - Jan 2012
    • Everett, Wa

    • Handled confidential material and information of customers via non-sharing agreements and secure document delivery• Interfaced with customers via telephone and in person• With a 52% customer retention rate and an average collection of $19,000 a week, I had the highest field collections in the company • $4600 of savings a week from equipment renewal by collecting an average of 22 pieces of equipment each week

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  Leviton Manufacturing Co Inc

  • Little Neck, NY

  • Customer Service Representative /Sales

    • Sep 1996 - Oct 2003
    • Little Neck, NY

    • Coordinated with Home Depot management to oversee the setup of Leviton/Electricord real- estate in new stores within my NW territory• Scheduled with electrical department heads to hold product knowledge classes • Worked trade shows to sale electrical products to stores that couldn’t deal in volume• Placed purchasing orders of over 900 items for Eagle Hardware stores, while reducing inventory and increased sales by 3%• Reset older stores to bring bays current in H.D., Homebase, and Eagle hardware stores