Experience

• 

  Honda Trading Co.,Ltd.

  • Marysville, OH

  • Account Representative

    • Sep 2016 - Present
    • Marysville, OH

• 

  Solenis LLC

  • United States
  • Chemical Manufacturing
  • 700 & Above Employee

  • Import Export Coordinator

    • Sep 2010 - Sep 2016

    Coordinated shipments into the U.S. from Europe, Brazil, and Asia Pacific. Also coordinated shipments from the U.S. into Brazil, Europe, and Asia Pacific. Worked as an SAP Power User and helped train other countries, while they were getting access to SAP. Received a Yellow Belt in Lean Six Sygma

  • Export/Import Coordinator

    • Sep 2010 - Sep 2016

    Worked with customers and Ashland affiliates in multiple lines of business to plan and coordinate shipments of Ashland’s products from the United States into countries worldwide ● Followed all international laws and regulations during the shipment process ● Worked to solve any issues that arose in the ordering and shipping progression ● Worked with plants and vendors daily to coordinate shipments ● trained new employees to ensure their success with the export coordinator process

• 

  ASHLAND, INC

  • Customer Service Representative

    • Jun 2007 - Sep 2010

    Responsible for composites customers in North East region of U.S. ● Received and responded to customer and sales representative inquiries through verbal and written correspondence ● Provided prompt and accurate resolutions to customer issues and challenges related to orders ● Trained new employees to ensure their success with customer service processes ● Rectifying DZ’s on customer accounts .

• 

  PANERA BREAD

  • Assistant Manager

    • Mar 2006 - Mar 2007

    Generated weekly schedules for floor crew ● Received and processed all food inventory deliveries ● Hired and trained all new employees on location ● Maintained high standard of service times, customer service and food operations