Bio
Experience
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Lake Trust Credit Union
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Greater Lansing and West Michigan Markets
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Commercial Lender
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Jul 2014 - Present
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Greater Lansing and West Michigan Markets
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FirstMerit Bank
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Albion, MI 49224
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Vice President/Branch Manager & Business Development Officer
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May 2011 - Jul 2014
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Albion, MI 49224
Oversee staff of 6 in a $25 million dollar branch of 1,600 clients. Daily responsibilities include coaching and mentoring to ensure successful development of selling skills of staff along with an aggressive effort in identifying sales opportunities inside and outside the bank resulting directly in new household and revenue growth through loan production and investment sales. Lead the entire state of Michigan in Business Loan Production in 2013.
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United States
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Banking
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300 - 400 Employee
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VP - Business Development Officer
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Jul 2010 - Jul 2014
Primarily responsible for the acquisition, retention and expansion of small business clients and prospects. Focused on developing full relationships and revenue growth through lending opportunities, deposits and fee based services i.e., treasury management, merchant services, credit cards, etc. Also responsible for managing portfolio and ensuring all regulatory, standards and compliances are being met as well as leveraging other business partners in identifying additional cross sell opportunities through joint calling strategies.
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District Officer Retail Division
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Oct 2008 - Aug 2010
•Traveled extensively to branches throughout District, to launch and promote new products/services. •Responsible for the direct supervision of 80 employees (branch managers, supervisors, personal bankers and tellers). Addressed performance issues and concerns by redeploying several employees to different markets within district to align personal strengths with new and challenging circumstances. •Primary objective of position was spent on motivating and coaching staff in identifying sales opportunities which resulted directly to household and revenue growth.•Developed business calling format used by several districts that resulted in increased new business opportunities with the Lansing market area. Led region in new business accounts.•Ranked # 2 out of 19 districts in a 4-State Region (IA, WI, MI & OH).
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Divisional Mortgage Manager/VP
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Feb 2004 - Oct 2008
• 2004 - Closed $46 Million in residential loans/home equity from a start up operation in SE Michigan.• 2005- Increased loan production by 175% and revenue by 55% from prior year.• 2006- Instrumental in identifying cost savings opportunities through the downsizing of sales staff and the outsourcing of backroom operations (PHH Mortgage Services-closed $110 million). Assisted project coordinator in the execution of new mortgage delivery system.• 2007- Assisted in merger related activities i.e., vision, sales structure and operations. Citizens Bank acquired Republic Bank Corp. As a result of the merger my territorial responsibilities increased; including operations in Michigan, Indiana and Ohio- closed $293 million.• 2008- Promotion to the Retail Division, where responsibilities continued to increase.
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Divisional Mortgage Manager/VP
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Oct 2001 - Feb 2004
• Facilitated start up/growth of sales/support teams in the Indianapolis and Cincinnatimarkets -- 2003: $490 Million in residential volume which generated revenue in excess of million dollars with a staff of 25. 2002: $420 Million 2001: $225 Million
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Divisional Mortgage Manager/VP
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Jan 1981 - Feb 2001
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Education
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1976 - 1979Central Michigan University
BS in Secondary Education, Industrial Education
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