Experience

• 

  Cardinal Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Collections Analyst

    • May 2014 - Present

    - Collaborated over 5 months with hospital system buyers & intercompany contacts, to reconcile & reduce $51M of past due (over 2 years old) to under $6M past due (under 120 days old). - Created payment plans for large hospital systems to ensure million-dollar hospital PPE orders would continue to flow throughout the Covid Pandemic- Train new employees after reorganization, via Zoom and/or Microsoft Teams- Special projects– ex- help to identify customer payment processing hardships. Aided in creation of processes within their departments to obtain & approve invoices for more timely payments. - Data testing of new system prior to going live within company

  • Collections Coordinator

    • Aug 2006 - May 2014

    - Helped to Design Monthly Quality/ Performance reports & training docs for department - Special projects/testing (ex- helped to revamp company statement & invoices, testing remote working capabilities)- Research/reduction of past due for newly acquired Cardinal businesses as well as pharmacy accounts - Negotiate payment plans to drive down past due & still allow for ordering- Ad hoc AR reporting for customer, sales, supervisor and management

• 

  Pacer Global Logistics

  • Collection Suppport and Quality Manager

    • 2004 - Aug 2006

    • Transferred written processes into SOP based on Sarbanes Oxley requirements • Established daily quality & performance reports to track progress of team and/or department• Supervised 9 employees as well as preform each of their job duties• Input Master Data for customer accounts in the AR2000/AS400 system• Maintained and communicated changes to department• Function as liaison between AR/finance department and IT in order to help create and test new reports and/or system option• Grant and track user security and access in AR2000 and AS400 systems, companywide, for purposes of Sarbanes Oxley.

  • AR & Collections Team Leader

    • 1999 - 2004

    Billing and collections of 3rd party freight for multi million dollar accountsAccount Reconciliation -running reports, tracking payments, researching problem invoices (past due, denied and/or short paid) Contact external/ internal customers in order to resolve payment issuesAid in training of peers-Account specific-AR processes and skill development

• 

  Cass Information Systems

  • Columbus, Ohio

  • Invoice Coding Clerk

    • 1996 - 1999
    • Columbus, Ohio

    Entry level account coding of freight invoices -check references numbers, terms etc. Data entry of invoices into company system for payment purposes

• 

  Mayfair Village Nursing Care

  • Columbus, Ohio Area

  • Certified Nursing Assistant

    • 1994 - 1996
    • Columbus, Ohio Area

• 

  First Community Village

  • Upper Arlington, Ohio

  • Certifed Nursing Assistant

    • 1993 - 1994
    • Upper Arlington, Ohio

• 

  The Convalarium of Dublin

  • Certified Nursing Assistant

    • 1990 - 1993