Experience

• 

  Everett Community College

  • United States
  • Higher Education
  • 700 & Above Employee

  • IT Application Development

    • Jan 2017 - Present

    Web Designer, Content Management Admin, Web Content Training, eForms Specialist, and eDocument Specialist. Designs, develops, modifies, tests, implements, maintains and supports new/existing web applications.

  • IT Specialist

    • Jul 2016 - Jan 2017

    Support approximately 4,000 PC's on campus.Diagnose and resolve hardware problems.Deploy image configurations and upgrades.Assist in testing and evaluation of hardware and software.Work with the Web Development team to assist in training end users.

  • Information Technology Technician 2

    • Apr 2013 - Jul 2016

    Create log-in ID’s and reset passwords.Receive and record trouble reports from staff and students. Execute scripts. Route trouble tickets to a higher level for resolution. Notify customers about outages, system problems, etc. Serve as a liaison between the customer and information technology support services.Maintain service logs and/or on-line trouble logs and resolve client requests.

  • Information Technology Administrative Assistant

    • Nov 2012 - Apr 2013

    Placed and expedited department orders for supplies and software.Received and delivered incoming packages, intra-departmental mail, and incoming deliveries.Processed IT monthly credit card statements including account codes, approvals, and submits to Accounts Payable.Processed quotes, purchase requisitions, and invoices from 40+ companies using a web purchasing & expense management software known as eRequester.Analyzed and tracked monthly department budgeting and accounting reports to maintain expenditure controls.

  • Conference Services Office Assistant

    • Jul 2010 - Nov 2012

    Managed the overall administrative support function for Conference Services.Worked with all levels of campus personnel and external guests to coordinate scheduling, payment, room arrangements, food service, media equipment, signage, and other details.Planned and coordinated with multiple departments to fill all requested services for overlapping events.