Experience

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  Boise State University

  • Boise, Idaho Area

  • Customer Service Representative 2 - Human Resources

    • Apr 2013 - Present
    • Boise, Idaho Area

    Emphasis is on providing excellent customer service while maintaining a high level of employee confidentiality. This position acts as first contact for answering questions related to employment, compliance, benefits and payroll. Other duties include training work-study students, processing I-9 paperwork for new hires and verification of existing employees. Knowledge of necessary documentation and processing for US citizens, Resident Aliens, International Employees and International Student Employees is imperative. Retrieving I-94 documents from DHS website for new International Employees, scheduling conference rooms, explaining how to appropriately fill out forms and deadlines that must be adhered to, distributing State of Idaho Certificates of Service Awards each month, correcting state hiring exams, processing name changes and assisting HR Unit Supervisor and Training Coordinator with projects as needed.

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  Eliza Hart Spalding Elementary School

  • Boise, Idaho Area

  • Attendance Secretary/Interventionist

    • Jan 2011 - Apr 2013
    • Boise, Idaho Area

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  KaiserAir, Inc.

  • Oakland, California

  • Administrative Assistant

    • Feb 1998 - Jul 2010
    • Oakland, California

    Responsibilities included providing administrative support to the President and Vice President including composing business documents, researching, compiling and summarizing data for reports used by management, setting up files, scheduling travel arrangements, ordering office supplies, planning service award luncheons, Christmas parties and set up for city planning meetings.

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  Pace Staff Services

  • Ogden, Utah

  • Employment Staffing Agent/Assistant Manager

    • Aug 1995 - Aug 1997
    • Ogden, Utah

    Responsibilities included interviewing prospective employees and matching them with client companies, giving presentations to introduce our services, providing Human Resource information to employees in the Ogden office in the areas of policies and procedures, affirmative action, employee relations and recruitment. Received education in this area from classes/seminars offered through our Salt Lake office.

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  KaiserAir, Inc.

  • Oakland, California

  • Receptionist/Secretary

    • Jul 1989 - Jul 1995
    • Oakland, California