Bio
Experience
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Dispatch Lead
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Falck Northwest Ambulance
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Mountlake Terrace
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Dispatch Lead
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Nov 2013 - Present
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Mountlake Terrace
Assist 10 dispatcher subordinates with decisions and tasks each day.Maintain an effective schedule for the dispatchers and the company.Complete paperwork for billing.Assist in hiring, rewarding, and issuing corrective actions.
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Sales/Credit Associate
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Feb 2013 - Oct 2013
Clean and inspect all jewelry in inventory and for customers Run credit for new customers and set up their accounts Use teamwork and managing skills to handle customer questions and complaints
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Dispatcher
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Jan 2012 - Dec 2012
Prioritize incoming calls for emergency and nonemergency transportAssure safety and efficiency of the crews on each callManage billing and assure all paperwork is completed and in orderComplete all information in computer's CAD system
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Shift Manager
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Feb 2008 - Apr 2010
Open and close the store and registerTake inventory each week of stock neededHelp train new employees in health and safety practicesDissolve customer complaints and answer questions
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Education
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2016 - 2018Western Governors University
Bachelor’s Degree, Marketing/Marketing Management, General -
2013 - 2015Everett Community Coll
Associate’s Degree, Business Administration and Management, General -
2010 - 2012Imperial Valley College
Transfer Credits, General Studies
Suggested Services
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Industry Focus. “Retail”
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