Experience

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  Veeam Software

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Enterprise Systems Engineer

    • Jan 2024 - Present

  • Technical Partner Manager

    • Jun 2022 - Jan 2024

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  Techknowlogic, LTD

  • Columbus, Ohio Area

  • Sales Engineer / Systems Admin

    • Feb 2002 - Jul 2019
    • Columbus, Ohio Area

    Conceptualized, built, grew, and maintained a loyal client following for this Managed Services Provider (MSP), securing and sustaining multi-year contracts with world-class manufacturers, key corporate clients, and municipalities. Constructed a high-touch business offering both B2B and B2C support ranging from equipment repair to the deployment of enterprise class servers and storage, both physical and virtual. Created a high-performance culture and talent incubator, building a team of 10+ passionate IT professionals driven to deliver exceptional service and technical acumen to each client, project, and engagement.PROVIDE CUSTOM SOLUTIONS➤ Specialized in providing clients with modern server, networking, and storage solutions; promoted business continuity and disaster recovery services to protect organizational infrastructures; and consulted with organizations to mitigate IT risks.BUILD CONSULTATIVE PARTNERSHIPS➤ Earned a reputation for possessing broad-based knowledge of vendor solutions, providing consultative support to clients, and recommending best-fit solutions that met clients’ existing and emerging organizational and technology footprint needs.DEVELOP POLICIES & PROCEDURES➤ Implemented first-time processes and systems to drive organizational effectiveness, managing back-office functions to run the business efficiently while allowing the focus to remain on the identification and deployment of leading technologies.RESEARCH & REPRESENT VENDOR PACKAGES➤ Researched, vetted, and selected backup, recovery, and hardware solution providers, working extensively with Veeam, VMware Hypervisors, HPE, Dell, and Lenovo.TRANSITION BUSINESS OWNERSHIP➤ Approached by NetGain Information Systems who sought to expand their market share, making the decision to sell book of business and transition into a solution architecture and advisory role during the organization’s transition.

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  Ed Tech Services (no longer in operation)

  • Columbus, Ohio Area

  • Project Manager / Network Engineer

    • 2000 - 2002
    • Columbus, Ohio Area

    Championed multiple large-scale technology deployment projects for key clients such as Dayton Public Schools, configuring and deploying 50+ Compaq servers with Novell Netware in the DPS WAN—and 1,200 workstations—spanning 50+ buildings in Dayton. Constructed an inventory management system to track all hardware assets, driving the on-time and within-scope execution of projects to optimize client satisfaction. Served as Lead Engineer on K-12 contracts across the Midwest, deploying Avaya ATM Core Switches, Gig IP Cores, HP ProLiant servers, Novell NetWare, GroupWise Email, and Avaya solutions.DELIVER ROBUST SOLUTIONS➤ Built relationships with decision-makers to assess organizational needs, design best-fit technology solutions, and project manage large server and equipment deployments.LEAD MAJOR CLIENT PROJECTS➤ Managed multimillion-dollar projects, expansive teams, and the deployment and support of new hardware and software across K-12 campuses in Ohio and Indiana.

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  Ohio Wesleyan University

  • Delaware, OH

  • Support Specialist

    • 1997 - 1998
    • Delaware, OH

    Trained by exceptionally talented leaders—three of whom possessed Doctorate degrees—while providing campus-wide desktop support, installing new protocols, and managing network connections.

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  Buyer's Electronics, Inc.

  • Marysville, OH

  • Electronics & Radio Technician

    • 1988 - 1997
    • Marysville, OH

    Built, designed, installed, and maintained RF communications systems for all Honda of America locations in Ohio, environments with zero downtime expectations in a 24/7/365 operating environment.