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Stephon Chappell
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Bio
Credentials
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Introduction to SAN and NAS Storage
Lynda.comMay, 2019- Apr, 2026 -
Windows Server 2012: Configure Basic Microsoft Services
Lynda.comMay, 2019- Apr, 2026 -
Learning VMware vSAN
Lynda.comMar, 2019- Apr, 2026 -
Learning VMware vSphere 6.5
Lynda.comMar, 2019- Apr, 2026 -
VMware vSphere 6.5 Essential Training Part 1
Lynda.comMar, 2019- Apr, 2026 -
VMware vSphere: Administer and Manage Resources
Lynda.comMar, 2019- Apr, 2026 -
Windows Server 2012: Install, Configure, and Administer Active Directory
Lynda.comDec, 2018- Apr, 2026
Experience
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United States
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Government Relations Services
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700 & Above Employee
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System Engineer II
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Jan 2020 - Present
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Systems Engineer
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Jul 2017 - Present
Provides support for Enterprise and Cloud Infrastructure Systems and Applications. Operates and supports the City’s enterprise and cloud infrastructure. Works closely with other information technology staff, vendors and internal customers to optimize and support the enterprise server environment. Evaluates and tests system upgrades, installs or upgrades system software applications, troubleshoots hard/software related problems and monitors overall systems performance to ensure system upgrade objectives. Performs system maintenance activities, including monitoring parameters, maintaining security/quality assurance and controlling access. Responds to user requests and system operation issues, provides assistance to programming and operations personnel in the utilization of software and resolution of user/systems problems. Prepares and presents status reports and technical presentations to various audiences. Participates in mentoring/training of other IT Systems Engineers and develops documentation for user problem-solving issues, including system and user manuals. Maintains applicable application system backup and disaster recovery procedures.
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Data Center Operator
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Sep 2016 - Jul 2017
Monitors continuously operating multiple computer systems mainframes, minicomputers and file servers in the City of Tulsa’s main data center for any anomalies, taking corrective action within limits outlined by system ownersMaintains system operating schedules on multiple mission critical systems, notifying staff of problems and taking corrective action prescribed by application support staffProcesses computer output of various systems monitored according to system documentationManages City data storage archives to ensure back up and protection of dataPerforms preventive maintenance on systems and associated peripheralsMaintains and prepares operations logs and reports utilized by management to resolve problems occurring between the systems interfacesWorks with programmers and analysts to prevent and help recover system aborts and programming failuresMonitors various environmental factors and controllers to insure proper conditions for mission critical information systems
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Education
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1998 - 2000University of Oklahoma
Bachelor of Arts (B.A.), Business Leadership -
2016 - 2016
Tulsa Technology Center- Owasso Campus
Comp TIA A+Certification -
1996 - 1997
Tulsa Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies -
Metro Christian Academy
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Booker T Washington High School
Suggested Services
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Industry Focus. “Computer and Network Security”
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