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Stephen Raybould profile image

Stephen Raybould

SLA Calc Engineer at Launch Consulting Group
Intro Book
IT professional with expertise in software documentation and security.
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Location
Marysville, Washington, United States, US
Skills
  • Software Documentation
  • Windows
  • Microsoft Office
  • Customer Service
  • Troubleshooting
  • Show all
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Bio

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Stephen Raybould is a seasoned IT professional with expertise in software documentation, Windows, Microsoft Office, and security. He has experience in customer service, troubleshooting, networking, and training. With a background in computer information systems and cybersecurity, Stephen has worked in various roles, including SLA Calc Engineer, Exchange Engineer, and Project Manager.

Experience

  • Launch Consulting Group
    • Redmond Washington
    • SLA Calc Engineer
      • Mar 2015 - Jul 2015
      • Redmond Washington

      Launch was unable to renew their contract with Microsoft for the Exchange division.

  • AVERRO
    • Redmond Washington
    • SLA Calc Engineer
      • Jan 2011 - Mar 2015
      • Redmond Washington

      Averro was acquired by Launch CG, so at this point I became an employee of LaunchCG.

  • Insight Global
    • Redmond Washington
    • Exchange Engineer (MIPS)
      • Jun 2010 - Jan 2011
      • Redmond Washington

      I was offered an advanced opportunity at Microsoft with the SLA Calc team

  • Summit General Contracting
    • Issaquah Washington
    • Project Manager
      • Sep 2006 - Feb 2009
      • Issaquah Washington

      I overseen all project management duties for the last two years. From performing purchasing and buyouts of each project, all scheduling, Mass excavation calc's, budgets, estimating extra's, punch lists, job completion deadlines and Developer relations.

Education

  • 2015 - 2016
    Edmonds Community College
    Computer Information Systems - Information Security and Digital forensics ATA degree, Computer and Information Sciences and Support Services
  • 2015 - 2016
    Texas A&M University
    CyberSecurity - FEMA Homeland Security certificates, CyberSecurity

Suggested Services

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Industry Focus. “Computer Information Services”

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