Experience

• 

  Tansky Sawmill Toyota

  • Dublin, Ohio

  • Service Coordinator/Service Advisor

    • Mar 2015 - Aug 2018
    • Dublin, Ohio

    Communicate with customers to determine the nature of the mechanical problems. Inform customers regarding the care of their vehicle and the value of maintaining their vehicle in accordance with manufacturers' specifications, using maintenance menus. Interpret warranty information and policies to customers. Stay up to date on technical and performance information on all vehicles serviced by the dealership. Demonstrate behaviors consistent with the company's vision, mission and values in all interactions with customers, coworkers and suppliers. Receive inbound calls from customers and set appointments for customer's maintenance/mechanical repairs. Coordinate with other service advisers/technicians regarding repairs/customer's needs. Adhere to all company policies, procedures and safety standards.

• 

  Republic Airlines

  • Greater Pittsburgh Area

  • Flight Attendant

    • Apr 2014 - Mar 2015
    • Greater Pittsburgh Area

    Announcing safety or emergency procedures before flight; answering passenger questions about weather, routes, arrival times and other flight-related issues; assisting passengers in storing luggage; attending meetings with pilots and other airline staff; collecting money for beverages or meals; ensuring passenger comfort by distributing pillows, blankets, beverages, etc.; assisting passengers in times of emergencies; serving food; and administering first aid to passengers, among others.

• 

  RMI International

  • Lead security officer

    • Jun 2010 - May 2014

    ensure the safety of Honda employees, checking badges and notifying Honda when someone is entering the area, checking trucks as they enter the lot, shipping veichles when the trucks haul them out, and observing the area by car and foot patrol.