Okay, let’s tackle this. So Shelly has 11 years of experience in banking, which is a solid foundation. Skills like banking, credit, loans, and financial analysis are in demand, but the rate is lower due to the credit union setting. Location is Marysville, Ohio, which is a smaller market. According to the Bureau of Labor Statistics, the median annual salary for bank tellers and customer service representatives in the Columbus, OH area is around $40,000. Considering her experience and skills, I would estimate her hourly rate to be around $75, which is slightly higher than the median salary. However, this is a rough estimate and may vary based on industry demand and other factors.