Experience

• 

  Jet Parts Engineering, Inc.

  • Seattle, WA

  • Marketing/Sales & Corporate Planning

    • Jun 2010 - May 2013
    • Seattle, WA

    *Product marketing, industry conference planning and logistics*Corporate & employee morale event planning*Customer service and sales*Customer audit support*Executive-level assistance to President, VP of Sales & Marketing, Director of Quality and other management*Procurement department support including sourcing, pricing and documentation/certification review*New product marketing*Website / social media support*Various specific projects under direction from company President and other management*Travel/calendar scheduling

• 

  Soundair Aviation Services

  • Snohomish, WA

  • Purchasing & Customer Service Manager

    • Feb 1999 - May 2010
    • Snohomish, WA

    *Employee management including hiring, training, scheduling, task delegation, salary/performance reviews, discipline/corrective action plans, staff recognition and incentive-based employee progression plans for purchasing and customer service department employees*Develop and maintain customer and supplier relationships to ensure repeat business and improved vendor support*Supplier sourcing including evaluations, certification reviews, RFP process, delivery and term negotiations and on-site inspections*Supplier contract management including pricing, lead time, JIT scheduled delivery and terms negotiations*Source and negotiate highest quality, lowest cost materials under FAA/CASE regulated certification requirements for AOG/Critical orders to ensure company profitability while maintaining shortest lead times for customer requirements*Supplier order status tracking and accountability*Maintain inventory to support orders while minimizing on-hand inventory cost levels and maximizing inventory turn cycles*Inventory cycle counts and associated record keeping *Extensive cross-functional experience with Executive Management, Quality, R & D, Sales and Logistics departments*New product development including OEM data sourcing, market research, component pricing and availability*Fluency with CMM / IPL / AMM, engineer drawings, component blueprints and FAA certification documents*Ensure part specifications are understood and purchases meet all standards per FAA, CASE and customer audit requirements*Yearly/quarterly financial forecasting utilizing industry analysis and data sourcing*Executive level presentations of departmental goals, objectives and performance evaluations*Accounting invoice discrepancies and reconciliations including vendor contact and positive resolution enforcement*Customer service sales, quotations and follow-up order status notification*Various specific projects under direction from company President and/or owner