Experience

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  Baker McKenzie

  • United States
  • Law Practice
  • 700 & Above Employee

  • Senior Legal Project Coordinator

    • Jul 2023 - Present

    Main responsibilities:• Manage multiple and competing projects throughout lifecycles;• Manage own caseload and that of junior team members;• Work with senior stakeholders to define project scope, processes, materials, budget and resources;• Identify, track and manage risks/issues in projects including mitigation strategies;• Prepare, manage and report on project plans to internal and external stakeholders;• Creation and management of internal and client status reports and progress dashboards;• Internal and external stakeholder management and engagement; • Issue resolution and implement improvements on standard delivery processes;• Lead training for internal and external audiences across various processes and technology systems.

  • Legal Project Coordinator

    • Jun 2021 - Jul 2023

    As part of the Legal Project Management (LPM) team, I apply a structured approach to complex matters resulting in increased efficiency, cost certainty, and the ability to meet challenging deadlines. I have the privilege of working within a global team of Legal Project Managers, covering all regions and practice groups who work alongside our lawyers to provide creative and practical support to legal projects. As part of LPM, I help to provide expert project management support to legal projects, including the planning, controlling, closing and review of legal matters, through scope definition and process design, matter management, bespoke fee reporting and the deployment of advanced technology platforms.Key Activities:• Design and implement projects to run in the most efficient and coordinated manner, to ensure the project is completed on time and on budget;• Track and manage budget via detailed financial reporting; track timeline and scope through the duration of a project;• Leverage technology to reduce administrative burden, organize project deliverables, and increase efficiency;• Utilize the Firm's non-legal resources, PBS teams, and innovative approaches to grow profitability.

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  The National Lottery Community Fund

  • Northern Ireland, United Kingdom

  • Boardroom Apprentice

    • Sep 2020 - Aug 2021
    • Northern Ireland, United Kingdom

    Boardroom Apprentice - Boardroom Apprentice is a 12-month boardroom learning and development programme funded by the DoF NI. Working with the NLCF, I am gaining practical experience, knowledge and skills with the aim of becoming part of a diverse group of suitably skilled applicants for future Public and Third Sector board appointments, helping to ensure boardrooms are more representative.The Boardroom Apprentice programme encourages people to come forward to give their time and share their skills to our third and public-sector boards. It is built on three core pillars: 1. Provision of a 12-month practical hands on board placement to gain experience 2. The transfer of knowledge and understanding through learning days 3. Support through a designated board buddy from within the host board

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  Factor

  • Belfast, Northern Ireland, United Kingdom

  • Associate Project Manager

    • Mar 2021 - May 2021
    • Belfast, Northern Ireland, United Kingdom

    • Assist in the management of a client-facing deliverables to the highest standards of quality; • Assist with the development and management of a project plan; • Assist with budget management, client communications and resources; • Identify risks and issues and develop appropriate mitigation plans; • Pro-actively manage and monitor execution of deliverables and status; • Assist with the management of the projects critical path, dependencies, and contingencies; • Ensure the project stakeholders' expectations are understood and managed; • Oversee the adherence to methodologies and quality assurance processes; • Assist with the reviewing of large volume of contracts efficiently and accurately, working closely with the team to achieve a high-quality output; • Read complex agreements, including financial services documents with meticulous attention to detail, while analysing and extracting key information; • Lead and train contract review teams, implementing best practice; • Communicate with clients when necessary, maintaining excellent communication skills and a professional and warm approach; • Effectively and efficiently operate in a deadline driven environment, with high attention to detail, in order to meet client expectations.;• Operate in a fast-paced environment with a high degree of autonomy and accountability.

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  BDO Northern Ireland

  • Belfast, United Kingdom

  • Project Executive

    • Jun 2018 - Mar 2021
    • Belfast, United Kingdom

    • Responsible for managing successful delivery of multiple global regulatory compliance projects across 160+ BDO and LSP offices;- Projects incl. legal/corporate governance and financials services for global Telco, Pharma, Coffeehouse and Marketing clients;• Primary POC for senior internal/external stakeholders regarding project deliverables, new work, ad-hoc queries and issues, across multiple projects with competing deadlines; • Support management to ensure that input, output and processes are of highest quality and aligned with project scope, and managing scope variance when necessary;• Support management with advance project planning, Gantt charts/ MS Projects, budgeting etc.;• Lead and train junior project colleagues, providing point of escalation and support where necessary;• Build and manage client portals based on project scope and deliverables (SharePoint, OWM, Blueprint, DMS);• Prepare and present regular project reporting to client, providing ad-hoc updates when necessary (Excel, Dashboards, Power BI);• Develop and maintain monthly management review reports for internal management/director team, including: issues logs, risk registers, lessons logs; • Support management by proposing and implementing project improvements to maximise efficiency and effectiveness; • Organise and chair regular internal and client global project calls; • Assist management with project invoicing, including: project profitability reporting; variance reporting and billing write-off;• Assist management with both client and LSP contracting and change agreements; • On-boarding, training and mentoring junior staff across department; • Provide support across other projects as required;• Wider business involvement; participation in developing departmental strategy, the Social and Wellbeing team lead, regular involvement in CSR activities, developing and delivering non-client specific training sessions.

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  The Tuxedo Club

  • Tuxedo, New York

  • Executive Assistant to the Director of Events

    • May 2016 - Nov 2017
    • Tuxedo, New York

    • Planning and managing high calibre events including weddings, golf outings, fundraisers;• Negotiating and creating event contracts;• Sourcing and communicating with new/existing clients;• Implementing improvements such as creating a new training manual, designing new event packages and social media page start up;• Supported Clubhouse Manager with payroll, scheduling and inventory;• Business admin duties within Accounts Receivable and Human Resources;• On-boarding, training and supervision of service staff;• Supported Director of Events in managing the Club’s Event Calendar.

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  The Club at Ibis

  • West Palm Beach, Florida Area

  • F&B Intern

    • Oct 2015 - May 2016
    • West Palm Beach, Florida Area

    • Attending to all member requirements to provide excellent customer experience;• First POC for complaints and member issues;• Responsible for on-boarding and training of new employees;• Several additional responsibilities such as hosting, receptionist and business admin duties.

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  Henderson Group

  • Belfast, United Kingdom

  • Food-to-go Supervisor

    • May 2014 - Sep 2015
    • Belfast, United Kingdom

    • Increasing department sales by over 5%, and reducing departmental waste by 3.5% on average;• Managing stock, forecasting sales and responding to trends in demand;• Onboarding, training and supervision of new employees.

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  Bank of Ireland

  • Belfast, United Kingdom

  • Collections - Business Services Advisor

    • Jan 2013 - Sep 2013
    • Belfast, United Kingdom

    • POC for customers regarding debt on personal loans and car/equipment finance;• Processing payments and creating payment plans;• Pursuing delinquent accounts, sending accounts to repossession and ‘writing-off’ debt. • Maintaining accurate and detailed accounts in fast-paced environment.

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  Ramada Plaza Belfast

  • Belfast, United Kingdom

  • F&B Team Leader

    • Nov 2008 - Sep 2013
    • Belfast, United Kingdom

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  Ulster Bank

  • Belfast, United Kingdom

  • Senior Complaint Handler (Temp)

    • Sep 2012 - Dec 2012
    • Belfast, United Kingdom

    • POC for customer complaints and provision of fair resolutions regarding Ulster Bank’s Technical Incident;• Adapting to a new, fast-paced and rapidly changing environment; • Working knowledge of stringent Financial Ombudsman and regulatory guidelines.