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Shannon Grisso is a seasoned administrative professional with experience in human resources, payroll, and customer service. She has a strong background in Microsoft Office and has worked in various industries, including construction, food service, and technology. Shannon has a degree in Business Administration from Cambridge Junior College-Yuba City.

Experience

    • Accounting Technician
      • Feb 2024 - Present
      • United States

    • Human Resources Administrator
      • Sep 2023 - Nov 2023
      • Sutter CA

      Maintain employee files with confidentiality. Process new hire and termination paperwork. File annual compliance reports. Work directly with Safety Manager on workers comp claims. Organize company functions and events.

  • Wilkey's Construction Inc.
    • Olivehurst, California, United States
    • Project Administrator
      • Feb 2021 - Sep 2023
      • Olivehurst, California, United States

      Provide project-based support to management team. Coordinate with suppliers, vendors and subcontractors to ensure that our crew has the materials, equipment and services they need. Maintain job binders and review invoices for accuracy. Process subcontractor purchase orders and account setup. Administrative duties such as phones, filing and data entry.

  • NorCal Lumber
    • Marysville, CA
    • Payroll/HR Assistant
      • Sep 2018 - Feb 2021
      • Marysville, CA

      Handle daily payroll department operations, including collecting and verifying timekeeping information and processing accurate and timely payroll for a large number of employees. Maintain accurate payroll records including required payroll garnishments, state and federal taxes, deductions, PTO, disability, etc. Onboarding of new hires and termination procedures and paperwork. Work directly with insurance brokers for annual open enrollment for employee benefits. Process manual checks when required. Stay up to date with current labor laws. Report workers compensation claims and set up medical triage for occupational illness or injury. Maintain employee files with confidentiality. Provide administrative support to management when needed.

  • ID Technology
    • Sacramento, California
    • Regional Service Coordinator
      • Aug 2015 - Jun 2018
      • Sacramento, California

      Provide support to Regional Manager and technician staff while providing excellent service to customers. Taking calls for service and using scheduling tools such as Syteline and Outlook calendar to coordinate our techs daily schedules. Requesting purchase orders and confirming appointments and customer account status. Manage inventory and assist technicians with parts pricing and availability. Provide customers with quotes on preventative maintenance, installation and repair services. Data entry of work orders, credits and re-bills. Schedule PM calls in coordination with sales and service to optimize cost by using Google Maps as a tool. Handle all regional parts requests for service, enter transfer orders and track shipments. Maintain and move inventory on a daily basis and run reports using Excel files.

  • Applebee's
    • Yuba City, California, United States
    • Server
      • Sep 2013 - Aug 2015
      • Yuba City, California, United States

      Displayed enthusiasm and knowledge about the restaurant's menu, products and promotions. Precisely described menu items and special offerings. Take guest orders and enter into system kiosk with attention to detail on special requests. Communicate between kitchen staff and management to efficiently get orders out in a timely manner. Routinely cleaned work areas, glassware and silverware throughout each shift. Worked diligently as a team to ensure the whole restaurant was flowing efficiently.

Education

  • 2013 - 2015
    Cambridge Junior College-Yuba City
    Associates Degree, Business Administration

Suggested Services

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Industry Focus. “Business Administration”

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