Experience

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  Valencia College

  • Lead Security Officer

    • Mar 2013 - Present

    *Ensuring the safety and security of the college community. The Security Department strives to fulfill its responsibility to each member of the college community by providing quality policies, services and information that will assist you in making the time that you spend here safe and enjoyable. *The mission of the security department is a commitment to supporting the education mission of the college by maintaining a maximum personal safety program which enhances the quality of life for all members of the college community. *Provide a full range of services including crime prevention services, traffic/parking enforcement, and assisting in crowd control for special events. The department maintains a close liaison with local, state and federal law enforcement agencies in implementing and coordinating campus security operations. *Jurisdiction, Structure and Authority *The Valencia Security Department is organized as a department of 75 security officers under the auspices of the office of the Vice President for Administrative Affairs. All officers are trained and licensed under the State of Florida Statutes Chapter 493. Officers also receive in-service training in the following areas: •CPR •First Aid •Emergency Evacuations Procedures *Security operations are supplemented with local law enforcement officers.

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  TSA/Department of Homeland Security

  • Transportation Security Officer

    • Jan 2008 - Nov 2012

    *As a Lead Transportation Security Officer (LTSO) for TSA, I was responsible for supervising, leading, and providing Transportation Security Officers (TSOs) with accurate training and guidance according to the Standard Operation Procedures. *I identified employees in accordance with established workflow and skill level. I made adjustments to accomplish the workload in accordance with established priorities.*I Resolved simple, informal complaints of employees and referring others such as formal grievances and appeals to the supervisor, or an appropriate management official; and serving as coach, facilitator, and negotiator in coordinating team initiatives and in consensus building activities among team members.*I Provided input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments, awards, etc.* I Trained team members, monitored and reported on the status and progress of work, and represented the team in communications with the supervisor or manager for the purpose of obtaining resources.*I assisted management and Law Enforcement Officers (LEO) with inquiries for information or investigations that may be initiated against a regulated party; participating in information briefings concerning sensitive information.*I Developed preliminary incident reports for Supervisors and

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  United States Air Force

  • Egg Harbor Township, New Jersy

  • Information Manager

    • Apr 2002 - Jul 2012
    • Egg Harbor Township, New Jersy

    Serving my unit by maintaining efficient, accurate and effective management of information in all media with in my organization by:*Managing electronic and manual publications and forms development, design, control, storage, and dissemination. *Acquiring and distributing publications and forms using manual or electronic means. *Provided guidance to ensured publications and forms meet prescribed style, format, and legal and statutory requirements. *Created manual and automated file plans. Applied file cutoff procedures and disposes of and retrieves records. Operated and managed automated records information management system. Operated and managed a records staging area for inactive records storage. Complied with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and provided assistance to ensure others complied. *Operated the Base Information Transfer System and Official Mail Center using manual and automated systems. *Managed hardware and software. *Performed configuration, management, and initial diagnostics of information systems. *Coordinated and documents information systems repairs. Runs system diagnostics and determines cause of hardware and software failures. *Provided customer service to assist in operation, restoration, and configuration of information systems. *Monitored and managed information system security programs. *Reported security incidents and applied corrective security procedures.