Experience

• 

  Total Quality Logistics

  • United States
  • Truck Transportation
  • 700 & Above Employee

  • Enterprise Account Manager

    • Jul 2023 - Present

  • National Account Manager

    • Jun 2017 - Present

  • National Sales Executive

    • Apr 2012 - Present

    • Manage outside sales operations for a 12 state territory • Facilitate face to face appointments comprising of company introduction, needs identification, solution generation, and implementation with both prospects and customers• Responsible for foot print expansion amongst existing clientele• Employ 6 years of transportation experience to best position TQL in the marketplace• Utilize strong communication and interpersonal skills to develop rapport with audience • Tasked with expense reporting and travel management • Involved in design, development, and implementation of new internal marketing and reporting system• Effectively operates remotely, detached from colleagues and management

  • Logistics Account Executive

    • Jun 2006 - Present

    • Built a portfolio of over 50 active clients via prospecting calls, most of which were entirely new business• Produced sales of 11.1MM over a period of 5 years • Responsible for lead generation, rate negotiations and forecasting, as well as truck procurement• Facilitate the entire freight movement by acting as a liaison between the client, carrier, shipper, and receiver• Develop strong relationships with clients via customer visits, while offering excellent customer service and being readily available 24/7• Maintain constant communication with clients to effectively and efficiently resolve problems that arise during freight movements while being proactive about potential issues• Managed and trained 21 Logistics Account Executive Trainees (LAETs) on the basics of the transportation industry as well as the nuances of an effective broker• Serve as an intermediary for customers and carriers to resolve freight claims• Review potential candidates and consult the Human Resources department during the hiring process• Responsible for account receivables and pivotal to the collections process• Well versed on all facets of the transportation industry including reefer, flatbed, dry van, hazmat, oversized, and high value shipments

• 

  Oen Kitchen & Bath Showroom

  • Project foreman

    • 2002 - 2004

    Involved in design, quoting, planning, and execution of projects. Oversaw installation crew, while ensuring customer satisfaction.