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Bio

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Scott Artley is a seasoned operations manager with 2+ years of experience in delivering exceptional service to clients. He has a strong background in leadership, team building, and program management, with expertise in Microsoft Office and customer satisfaction. Artley has worked in call centers and outsourcing, and has a proven track record of implementing best practices and driving growth opportunities for clients.

Experience

    • Client Operations Manager
      • Apr 2022 - Present

      Create a consistent experience and best practice approach for how we deliver to our clients. Implement and lead effective and scalable onsite operations, processes and procedures for all clients and sites within a given portfolio. Responsible for working with Client Principals and Site Managers to ensure we are meeting client expectations around our service delivery execution and new business demand. In partnership with Client Principals, will seek out growth opportunities at existing client sites and new sites by establishing a strong rapport with our clients. Act as a point of escalation for both our clients as well as the Site Managers in relation to site operations.

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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