Experience

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  AARS NOTARY AND TAX

  • Tulsa, Oklahoma, United States

  • Company Owner

    • Apr 2010 - Present
    • Tulsa, Oklahoma, United States

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  Noria Corporation

  • Accountant

    • Jun 2015 - Aug 2021

    Help business record financial transactions, maintain accounting records, and prepare reports. Invoicing and shipping.

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  H&R Block

  • Tulsa, Oklahoma Area

  • Client Services and Tax Preparation

    • Feb 2012 - Aug 2021
    • Tulsa, Oklahoma Area

    Multi-task and work in a fast-paced environment. Answering phone lines, greeting clients; Accepting payments and appointment setting and scheduling. Provide support to Tax Professionals. Knowledge sets include: Appointment Scheduling, Calculators, Calculators or accessories, Calendar and scheduling software, Cash registers, Commercial use coffee or iced tea makers, Data entry software, Desktop computers, GuestBridge Reserve, Income Tax Preparation, Non carbonated beverage dispenser, Point of sale POS computer terminals, Point of sale POS software, Point of sale POS terminal, Scheduling, Tax Preparation.

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  Bronco Manufacturing LLC

  • Tulsa, Oklahoma Area

  • Staff Accounting Accounts Payable/Receivable

    • Apr 2012 - Apr 2015
    • Tulsa, Oklahoma Area

    Supervises activities in the accounts payable/receivable function. Ensures timely payments of vendor invoices and expense vouchers and maintains accurate records and control reports. Responsible for collection activities such as sending follow-up inquiries, negotiating with past due accounts, maintaining cash receipts and referring accounts to collection agencies.

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  Dollar Thrifty Automotive Group

  • Tulsa, Oklahoma Area

  • Tour Accounting

    • Aug 2010 - Feb 2012
    • Tulsa, Oklahoma Area

    • Work with newly set up and existing tour operators and contractors, including sending rates, aging reports and dispute resolution. • Review and collect delinquent portfolios, documents, supplier access, enter data in multiple databases and send welcome letter • Maintain and upgrade tour account setups, including changing information in multiple databases and send welcome emails • Answer tour operator questions (via email, over the phone and live chat) related to past due statues, fees, agent setups and upgrades of contracts and agent verification letters

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  Enterprise Rent-A-Car

  • Credit and Collections - Business to Business A/R

    • Dec 2006 - Jun 2010

    • Act as communication liaison between customers and vendors • Contacted accounts as needed to collect and follow up on past due balances. • Responsible for sending credit memos and notifying accounts of credit suspension • Process monthly expired credit card report, request and send reprints (paper or electronic) of invoices to accounts to vendors • Perform analysis and report issues concerning payment of accounts. • Research and resolve disputed rentals after notification from vendors

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  United Recovery Systems

  • Third Party Collections/Debt Services Officer

    • Jan 2005 - Nov 2006

    * Skilled at handling complex patron complaints and problems * Present solutions to customers based on extensive interviews and review of current business needs * Acquired payment detail and audit payments for shortages or overpayments and process adjustments accordingly. * Achieved operating objective for gross profit expectations

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  United Recover Systems

  • Third Party Collections/Debt Services Officer

    • Jan 2004 - Nov 2006

    • Skilled at handling complex patron complaints and problems • Present solutions to customers based on extensive interviews and review of current business needs • Acquired payment detail and audit payments for shortages or overpayments and process adjustments accordingly. • Achieved operating objective for gross profit expectations • Managed accounts receivable portfolio for collections and civil litigation efforts in third party commercial environment handling payment delinquencies and billing errors. General ledger experience. • Responsible for review of bill statements and prior collection efforts • Knowledgeable of FDCPA and FCRA regulations and state variations

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  GHU Recoveries

  • Self Employed Credit and Collection Recovery Agent

    • May 2001 - Oct 2003

    * Managed accounts receivable portfolio for collections and civil litigation efforts in first party commercial environment handling payment delinquencies and billing errors. General ledger experience. * Responsible for review of bill statements and prior collection efforts * Knowledgeable of FDCPA and FCRA regulations and state variations

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  First Data Corp

  • Collection Operation Manager

    • May 2001 - Jan 2002

    * Managed inbound and outbound collections efforts for a first party collections department handling one payment delinquent through pre-charge off credit debt * Coach, train and mentor ten collectors in ethical collection practices. * Responsible for recruitment of new agent and assisting through transition * Knowledgeable of FDCPA and FCRA regulations and state variations.

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  Metris Companies

  • Collection Lead Supervisor

    • Aug 1996 - May 2001

    Managed inbound and outbound collections efforts for a first party collections department handling one payment delinquent through pre-charge off credit debt * Coach, train and mentor twenty collections agent in collections practices. * Familiar with Melita and EIS dialer programming and campaign building. * Responsible for recruitment of new collections agent and assisting transition * Knowledgeable of FDCPA and FCRA regulations and state variations. * Familiar with basic skip-tracing techniques to assist in collections