Experience

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  Memorial Gables

  • Columbus, Ohio Area

  • Social Service and Environmental Service Coordinator

    • Jun 2012 - May 2022
    • Columbus, Ohio Area

    -Assessing and completing patient assessments-Discharge planning for residents-Diverse interaction with residents and families-Managed, coached and trained ten team members on Environmental Services Team.-Manage and optimize budgets for Environmental Services.-Assist in marketing and facility events-Admission coordinator back up-Assessing and completing payroll-Educating and assisting families at grievance meetings-Assist in transporting patients and transportation schedule

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  HCR ManorCare

  • Columbus, Ohio Area

  • Director of Admissions and Marketing

    • May 2009 - Jun 2012
    • Columbus, Ohio Area

    -Optimized the overall customer experience through multiple programs listed such as Walk with a Doc, Upstarting the Cardiac Rehab Program and Cooking for Diabetics.-Identified inefficiencies and made recommendations for process improvements.-Market analysis and marketing for the Central Ohio Region-Interacting with patients and their families-Guiding and completing admission contracts with families-Coordinating marketing and facility events-Diverse interaction with Physicians