Experience

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  University of Idaho College of Law - Company

  • Boise, Idaho

  • IT & Classroom Media Specialist

    • Jul 2015 - Present
    • Boise, Idaho

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  Fundraisers

  • Boise, Idaho Area

  • System Administrator & Assistant General Manager

    • Dec 2013 - Jul 2015
    • Boise, Idaho Area

    I am in charge of managing and maintaining all information and communication systems for Fund Raisers Ltd. I am also the assistant general manager dealing with day to day issues as they arise and helping direct the future of the company. I work closely with all department managers as well and the upper management team.

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  directpos

  • Technical Support

    • Oct 2009 - Dec 2013

    Responsibilities include setting, programming, installing, and supporting point of sale system for retail and hospitality.

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  232 Systems

  • Systems Programmer

    • Apr 2008 - Dec 2008

    Coordinate daily with sales and management to more effectively market the companies capabilitiesDeveloped a process to more accurately bid projects and project profitabilityRedesigned the standard Audio\Visual systems programming resulting in reduced service calls and higher customer satisfactionDesigned and implemented control systems user interfaces that resulted in clarity of operation and practicality of useWorked with outside vendor to create custom graphics for user interfaces to make them more visually appealing while maintaining functionality and ease of useCommunicated directly with clients and end users to more effectively resolve and improve system functionality

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  Terra Nova

  • Systems Programmer/Network Administrator

    • Dec 2005 - May 2008

    Program design, customization, and execution for commercial and residential projects.Lead design and implementation of information infrastructure re-design resulting in increased information flow between departments and efficiency of design and sales processesDirect relations with clients to provide system customization and supportOnsite customer training of system operations and functionalityDesign and specification of wired and wireless networks to maximize system efficiency and customer accessUser interface design and implementation with an emphasis on ease of use and functionalityTeam member on programming strategy and quotation system

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  Terra Nova Integrated Systems

  • Systems Programmer

    • 2005 - 2008

    I programmed Crestron, Lutron, and Control4 control systems for businesses and personal residences. I was also the network administrator and designed our information systems.

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  Nimbus360

  • Technician/Systems Programmer

    • May 2003 - Nov 2005

    Team leader for systems programming and implementation groupOversight and mentoring of junior teamProject management of software procedures and implementationsAssistant to chief network administrator, acted as first point of contact for remote officesUser interface design and capabilitiesHands on participation in construction and installation of all systems and componentsDesign and installation of wired and wireless networks

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  Extended Systems Inc

  • Help Desk Technician

    • Jan 2001 - Apr 2003

    First point of contact for over 200 employees with computer, printer, PDA, or network issues Assistant to lead network administrators in service and maintenance of 30 servers Install and maintenance of Windows 95, 98, NT, and 2000, Office 97/2000 Tier 1 product support - handled incoming technical question via phone and email for printer server division

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  Home Depot

  • Customer Service/Freight Department

    • Sep 1998 - Dec 2000

    Assisted customers in various department to find solutions and products Restocked products Operated forklifts, man lifts, and pallet jacks to move and store products around multiple departments Setup and organized product displays to maximize customer awareness

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  Excello Overhead Door

  • Lead Installer

    • Aug 1994 - Sep 1998

    Installation and service of commercial and residential garage doors and openers Trained new employees on installation systems and practices Maintained warehouse and assisted with ordering and inventory