Experience

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  U.S. Department of Veterans Affairs

  • Health System Specialist/Performance Measures Coordinator

    • Nov 2022 - Present

    Working closely with the Executive Leadership Team on Performance Measures for the facility.

  • Administrative Service Manager

    • Oct 2019 - Nov 2022

    Administrative Service Manager for Surgical Services in charge of Neurosurgery, Orthopedics, Podiatry, and Urology.

  • Supervisory Administrative Specialists

    • Oct 2018 - Oct 2019

  • Lead Advanced Medical Support Assistant

    • Apr 2017 - Oct 2019

    ~Resolving Medical Support Assistant and Veteran conflicts.~ Training new MSAs, providing clinic coverage and Fix and CA Service desk work orders. Surrogate for Rehabilitation Care Service MSA Superior, overseeing coverage when both managers are out. Taking calls and monitoring the ACD line for MSA coverage, ensuring that there is coverage throughout the day. ~Monitoring the No Action required list and sending information out to providers who have encounters.~Conducting mandatory MSA in-person audits and completing in a timely manner. ~Troubleshooting issues between RCS Occupational Therapy, Physical Therapy, Audiology providers, Nurses and MSA staff. ~Adhering to all Joint Commission and CARF requirements. ~Timekeeping for TL 300, 301, 302, 303, 307, 309, F21, and F22. ~Adjusting clinics and aiding and mentoring for other RCS timekeepers. ~Automated Data Processing Application Coordinator (ADPAC) working on accelerated sequence to complete levels 100-300 certification. ~TMS Administrator. ~Living the I CARE values and mission of the VA by putting Veterans first.

  • Advanced Medical Support Assistant

    • Jun 2015 - Mar 2017

    ~Community Housing and Outreach Services (CHOS) and Community Resources and Referral Center (CRRC) Team.~Worked with Veterans and their families who are homeless or at risk of being homeless. ~Collaborated with team members and other VA employees. ~Responded to consults within 48 hours. ~Documented administrative notes in CPRS. Developed database and spreadsheet for Credit cards, Transportation logs, Keys, Gift cards, gas cards and employee Time Study Project. ~Conducted weekly Clean Sweeps safety reviews of entire clinic, correct safety hazards as needed, and participate in safety drills where applicable, reporting and sending correspondence to (AO). ~Adhered to all Joint Commission and CARF requirements. ~Exceptional clerical skills and knowledge of MS office products, as well as VISTA, CPRS, and VATAS. ~Trained to perform timekeeping for TL 240, 241, 242, 243, 244, 245, 248, and 249. ~Worked on 100 level certification as an Automated Data Processing Application Coordinator (ADPAC). ~Attended and took notes at monthly North Counties HUD-VASH joint meetings in Snohomish County. ~Maintained schedules and calendars for Renton CHOS and front desk. ~Fleet manager and POC for 22 GSA vehicles for Renton, Fort Lawton and Snohomish County including maintenance and utilization spreadsheet. ~TMS Administrator.

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  Humanity International, USA

  • Washington

  • Financial and Communications Director,

    • Jun 2013 - Present
    • Washington

    -Helping people to be self sustaining with food, clean water, education and health -Financial Management-Public relations and social media coordination-Networking, fundraising, and recruiting-Regulatory requirements-Insurance/risk management

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  Future Scholars Childcare

  • Marysville, WA

  • Owner/Director

    • Aug 2007 - Jun 2015
    • Marysville, WA

    -Licensed by Washington State, Department of Early Lerarning (DEL)-Providing quality child care that is safe, affordable and accessible -Constantly striving to communicate and give children the best loving care in a secure environment conducive to building self-esteem, physical, intellectual, social and emotional growth -Providing a motivating, caring environment allowing children to explore, create, and learn from other children with a highly trained child care professional -Helping children learn and grow in a nurturing environment-Financial Management and marketing

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  City of Lynnwood

  • Lynnwood, WA

  • Planning Commissioner

    • Aug 2002 - Nov 2002
    • Lynnwood, WA

    -Conducting public hearings on proprosed regulations -Making recommendations to City Council and Mayor -Amendments to City's Comprehensive Plan, Zoning Map, and regulations-Growth and annexation, long range plans and land use regulations

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  AACO Health Care

  • Operations Manager

    • Feb 1998 - Feb 2002

    -Supervised operations, managers and employees in 13 offices in 3 States-Increased monthly revenues 200 percent-Record keeping of monthly sales, quarterly taxes and annual sales report-Networking with Nursing Homes and Hospitals-Hiring, recruiting, and employee evaluations -Enforcement and Compliance with States and Federal Government rules and regulations-Financial Management and marketing

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  Bon Marche

  • Sales Associate

    • Feb 1992 - Jan 1998

    -Maximizing department sales by demonstrating product knowledge-Developing and maintaining client relationships-Ensuring timely resolutions to customer inquiries-Delivery of prompt and friendly service-Adhering to company policies and procedures-Loss prevention