Experience

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  Blackwind Consulting

  • Ottawa

  • Executive Consultant

    • Jan 2015 - Present
    • Ottawa

    Currently providing executive consulting services to government clients undergoing major disruptive business transformations, and coaching and mentoring services to tomorrow's next wave of aboriginal leaders within the Public Service.

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  Employment and Social Development Canada (ESDC)

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Director-General, Enterprise Services

    • Apr 2013 - Jan 2015

    Leading a team of over 800 dedicated IT professionals, was responsible for the provision of a broad range of departmental IT services, including onsite/remote end-user support, national service desk, data management, business intelligence, productivity tools support, IT asset management, development/test environment provisioning, as well as testing and release services.

  • Executive Director, Information and Technology Support Services

    • Aug 2012 - Mar 2013

    Responsible for the provision of a broad range of departmental IT services, including data management, business intelligence, productivity tools support, IT asset management, development/test environment provisioning, as well as testing and release services. Responsibilities included a comprehensive review of existing functions under the auspices of the federal Deficit Reduction Action Plan (DRAP) and Work Force Adjustment (WFA) program, as well as exploration and lead on more innovative business transformations such as service consolidation, optimization, alternative sourcing, and self-service provisioning.

  • Director-General, Client Relationship Management

    • Nov 2010 - Jul 2012

    Responsible for the newly formed, and fully dedicated function focused on the management of business client relationships, and the overall provision of IT services to the department’s full portfolio of client branches. The role helped shape business vision and strategy from the perspective of IT, and equally helped shape IT vision and strategy from the perspective of business.

  • Director-General, HRSDC and Labour Portfolio

    • Nov 2008 - Nov 2010

    In addition to the responsibilities noted under Director-General HRSDC Portfolio, responsible for the Department’s corporate systems, including its Finance and HR ERP, Enterprise Data Warehouse and Decision Support, Ministerial, and Enterprise Imaging systems. Sponsored international missions to Jordan and China to advise on information technology in support of labour market development, and facilitated the sharing of corporate ERP applications with the government of Laos.

  • Director-General, HRSDC Portfolio

    • Jul 2006 - Nov 2008

    Directed and managed work and resources at the directorate level. The HRSDC Portfolio provided comprehensive IT services and support for the following key business lines under Human Resources and Social Development Canada: Canada Student Loans, Canada Education Savings Grant, Canada Learning Bond, Learning and Literacy, Labour, Workplace Skills, Housing and Homelessness, as well as all corporate and strategic policy branches.In addition to work and responsibilities outlined above, work also includes a significant role in the IITB transformation effort, a multi-year initiative designed to evolve IITB into a world-class IT service delivery organization.

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  Service Canada

  • Director-General, Human Resources Investment Systems

    • Apr 2002 - Jul 2006

    Directed and managed work and resources at the directorate level. HRI Systems provided IT support for the following key business lines under the Department of Human Resources and Skills Development: Grants and Contributions, Canada Student Loans, Canada Education Savings Grant, Job Bank, Labour Market Information, Labour Market Development Agreements (LMDA’s), and the Aboriginal Human Resource Development Agreements (AHRDA’s).

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  Human Resources Development Canada

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Director, Canada Student Loans Systems

    • Jun 1998 - Mar 2002

    Directed and managed the Canada Student Loans System Direct Loans, Legacy Re-Engineering and Y2K conversion projects. These very large, complex, and multi-year business and technology transformational projects were Treasury Board approved, and required extensive tracking, reporting and oversight. Successfully delivered on-time and within budget, these projects received award nominations.

  • Manager, HRI Self Service Systems (Desktop, Internet & Kiosk)

    • Aug 1995 - Jun 1998

    Directed and managed the development of the first internet-based National Job Bank (one of Canada’s busiest government web sites), Electronic Labour Exchange (GTEC Gold Medal Winner, 1997), National Labour Market Information (GTECH Gold Medal Winner, 1998), and First Step applications; co-designed and implemented HRDC’s Internet and Kiosk (GTEC Silver Medal Winner, 1996) application delivery architecture and platforms. Travelled and advised internationally on the application of information technology supporting social benefits and services.

  • Head, LMI Systems

    • Nov 1992 - Aug 1995

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  Employment and Immigration Canada

  • Sr. Methods and Systems Analyst

    • Apr 1987 - Nov 1992

  • Methods and Systems Analyst

    • Jun 1985 - Apr 1987

  • Analyst

    • Oct 1984 - Jun 1985

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  House of Commons

  • Executive Assistant to a Member of Parliament

    • Sep 1983 - Sep 1984