Bio
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Robin Ruff is a seasoned executive with a proven track record in customer-centric leadership, strategic planning, and team building. As the owner of Robin's Cleaning Service, she has consistently delivered high customer satisfaction, built a loyal account base, and fostered long-term business relationships with clients. With experience in accounts receivable and accounts payable, Robin has honed her skills in budgeting, new business development, and marketing.
Throughout her 18-year tenure at Robin's Cleaning Service, Robin has demonstrated exceptional leadership, management, and sales prowess. Her experience as a school bus driver, clerk-treasurer, and branch manager at Household Bank has provided a solid foundation in customer service, financial management, and operational excellence. Robin holds an Associate's degree in Business-Human Resource focus from Eastern Gateway Community College and is a certified member of the American Academy of Professional Coders (AAPC).
Robin's expertise spans multiple industries, including customer service, strategic planning, leadership, sales, and marketing. With a strong educational background and extensive professional experience, Robin is a versatile and results-driven professional with a passion for driving business growth and excellence.
Experience
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Robin's Cleaning Service
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Marysville, Ohio, United States
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Owner
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Apr 2006 - Present
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Marysville, Ohio, United States
Achieved high customer satisfaction for bi-weekly household and commercial cleaning.Built a loyal account base and long-term business relationships with clients.Accounts Receivable and Accounts Payable experienceMaintained a daily schedule and set a high standard of attendance
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School Bus Driver
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1995 - 2007
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Village of Ostrander, Ohio
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Ostrander, Ohio, United States
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Clerk-Treasurer
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1991 - 1996
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Ostrander, Ohio, United States
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Branch Manager
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1981 - 1990
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Education
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2018 - 2021Eastern Gateway Community College
Associate's degree, Business-Human Resource focus -
2019 - 2020Career Step
course completion, Professional Medical Coding -
1977 - 1980Buckeye Valley
Suggested Services
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Industry Focus. “Retail.”
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