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Rick Bailey Jr.
IT Support Engineer I at Amazon
IT professional with expertise in computer hardware, Windows, and networking.
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Location
Marysville, Pennsylvania, United States, US
Languages
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English -
Skills
- Troubleshooting
- Customer Service
- Cisco Certified Entry Networking Technician
- Computer Repair
- Technical Support
- Show all
Bio
Generated by
Topline AI
Rick Bailey Jr. is a seasoned IT professional with 9 years of experience at Amazon, where he held various roles including IT Support Engineer I, IT Support associate II, and IT Support Technician. He also worked as a computer repair specialist for 7 years. Rick holds multiple certifications including MCSA: Windows 10 and CompTIA Security+, Network, and A. He is proficient in troubleshooting, customer service, and computer hardware.
Credentials
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MCSA: Windows 10 - Certified 2017
MicrosoftOct, 2017- Apr, 2026 -
CompTIA Security+ ce
CompTIAMay, 2016- Apr, 2026 -
CompTIA Network ce
CompTIAAug, 2015- Apr, 2026 -
CompTIA A ce
CompTIAOct, 2014- Apr, 2026
Experience
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IT Support Engineer I
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Apr 2021 - Present
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IT Support associate II
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Sep 2019 - Mar 2021
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IT Support Technician
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Oct 2014 - Sep 2019
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Computer Repair
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2007 - Oct 2014
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Education
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2008 - 2010YTI Career Institute
Network and Internet Security Administration, Network and Internet Security Administration
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer Software”
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