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Raymond Malunay is a seasoned IT professional with 16+ years of experience in IT support, management, and emergency management. He has expertise in Windows, Active Directory, networking, and project management. He has worked in various roles, including IT Support III, IT Specialist, and Medical Countermeasures Coordinator.

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • System Administrator
      • Feb 2019 - Present

      Responsible for supporting connection between the business and information technologyinfrastructure and systems, focusing on providing support for insight and alignment between thetwo areas in moderately complex problems that impact a single organization or large workgroup.This work is performed at the enterprise level.

    • IT Support III
      • Aug 2018 - Feb 2019

      Responsible for planning, coordination, communication, support and maintenance ofhardware, software, systems, and/or electronic records.

    • United States
    • Government Administration
    • 200 - 300 Employee
    • IT Specialist
      • Feb 2015 - Present

      Ticket Management leadBasic Server SupportBasic Network SupportSoftware and hardware deploymentsSharepoint 2010 administrationSharepoint 2010 Site Collection creationSharepoint 2010 Document ManagementCivic Solutions application support including application packages and deployment strategyConducted training for Users in classroom environmentMicrosoft Data Protection File and Folder RestorationProject ManagementWindows 8 Image DevelopmentWindows 7 Image CreationCustomizing Microsoft Deployment Toolkit for Windows 7, 8/8.1 and 10Development of Mobile Device package to leadership and management teamsManaged Hyper-V environment for testingBuilt deployment and testing workbenchPrint Server ManagementActive Directory ManagementMaintained tape backup system with Microsoft System Center Data Protection ManagerGroup Policy ManagementWritten documentation for software and hardware Operation Support GuidesApproved and Tested Windows Updates for System AdministratorDesktop Hardware Support of Dell WorkstationsPrinter Support of Ricoh Multi-function DevicesiPhone deployment via Meraki MDMDeployed and supported over 100 devices/users utilizing Juniper Pulse VPN solution

    • Medical Countermeasures Coordinator
      • Nov 2007 - Feb 2015

      Pharmaceutical Cache ManagementCoordinated Incident Command Structure for organizationCommunity engagement for emergency preparedness regarding medical countermeasuresIncident Commander for large annual community eventEmergency badging and credentialingContract negotiations with public and private entitiesSite specific assessment and planning for community clinicsLogistics management for public supply chain for medical materielConducted quantitative fit testing for entire agencyCounty lead on pilot program with Costco Corporate and Centers for Disease Control

Education

  • 2002 - 2007
    Central Washington University
    Bachelor of Science (BS), Business Administration and Management, General

Suggested Services

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Industry Focus. “Computer and Information Technology”

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