Experience

• 

  Bank of Oklahoma

  • United States
  • Financial Services
  • 700 & Above Employee

  • International Collections Specialist

    • Nov 2011 - Present

    Ensure the timely collection of all foreign negotiable items deposited within the BOKF Financial footprint, over 100 branches in seven states. Issue drafts payable in foreign currencies on behalf of BOKF Financial customers. Maintain and balance all foreign item ledgers for BOKF. Process all returned foreign items. Answer any customer or employee questions regarding the collection of foreign items.

  • In-Store Banker

    • Jan 2011 - Nov 2011

    In-Store Banker was a sales-focused position at an individual level. In store we could provide new DDA accounts and a wide array of credit products, including home equity loans, home equity lines of credit, mortgage and auto refinances, auto loans, personal loans and lines of credit.In-Store Bankers also perform all teller work as presented to us by the customer.

• 

  Budget Finance

  • Customer Service Representative

    • May 2003 - Jan 2011

    My position is very similar to a bank teller. I handle cash extensively, and I must balance my drawer each night. Beyond that, my job requires extensive customer service. I make sure that each trip a customer makes into Budget Finance is fast, accurate and enjoyable. Repeat customers easily constitute 75 percent of our business, so retaining their patronage is extremely important.