Experience

• 

  Ziggy~Joy Enterprises "Cosmic Compliments"

  • Newport Beach, California

  • Business Owner

    • Jun 2012 - Present
    • Newport Beach, California

    I make one-of-a-kind, hand crafted, hanging beaded embellishments, adornments, accents for your home, office, abode, sanctuary, wall, window, vehicle, where ever that moment of now is or that place, that needs some pizzazz, sparkle and shine. Uniquely designed to reflect a quality of fine art that brings with it a wonderful energy to uplift your spirits; Awesome Amulets, Beautiful Baubles, Cosmic Compliments, Dangling Dalliances, Etheric Elements, Feng Shiu Furnishings, Twinkling Trappings,Jazzy Jewels, Captivating Keepsakes,Treasured Tokens, Clever Details.

• 

  Allen Properties

  • Bellflower

  • Ramona Palms Apartments ~ On-site Property Manager

    • Jan 2015 - Present
    • Bellflower

    I run the day to day operations of a beautifully lush landscaped smaller apartment community,that is currently 100% occupied. We have spacious1 and 2 bedrooms apartments,with lots of cabinets, ceiling to floor closets, ceiling fans, new carpeting, vinyl flooring. Our amenities include a sparkling swimming pool, a sundeck to sit out on and read a book or BBQ your favorite food, 2 laundry rooms. We are gated, with assigned carport parking and an area for storage. Centrally located, right off the 91 & 605, Golden Corral Buffet just opened, Shopping; Cerrito's & Lakewood Malls, Schools, close to the center of town, walking distance.

• 

  Career Strategies

  • Various locations through out Orange County, Ca.

  • Manager, Asst. Manager Temp.

    • Jul 2013 - Dec 2014
    • Various locations through out Orange County, Ca.

    Oversaw the community staff and directed all efforts and aspects of an apartment community. Responsible for providing exceptional service to community residents, future residents and corporate management team, along with acting as ambassador between the community and the owner of property. Facilitated all aspects in the apartment leasing process, promoted positive resident relations, respected the boundaries of confidentiality, fair housing laws and safety, followed up on work orders, prepared month end reports, managed the budgets by cost effective methods, executed on site marketing and advertising directives, delegated responsibilities, adapted to a constantly changing set of priorities, proven sales track record, great execution skills of project management, kept properties operating at 93% to 100%

• 

  CIC Management-Chelsea Investments

  • Bakersfield, California Area

  • Lease-up Manager

    • May 2011 - Aug 2011
    • Bakersfield, California Area

    Was responsible for the lease-up of a brand new 100 unit family site, tax credit building. Answered phones, set up appointments, pre-qualified applicants regarding income restrictions, verified income assets, certifications, put files together, assigned units, ran credit and background checks, placed ads for the leasing of units. Ran reports weekly and monthly, submitted on time.

• 

  DKD Property Management

  • Santa Cruz, California

  • Community Manager

    • Apr 2010 - Apr 2011
    • Santa Cruz, California

    Managed an 86 unit, privately owned family site, project based, section 8 apartment community. Was responsible for the day to day operations; key areas of responsibility included: fiscal management, compliance, facilities management, resident & employee management and community outreach. Duties were as follows; answered phones, maintained a waiting list, walked the property daily, inspections, Maintained a 100% occupancy status, move-in/out inspections, did annual certifications and re-certifications, verified income and assets, ran EIV reports, submitted reports on a weekly and monthly basis on time, held resident events,generated newsletters quarterly, enforced community house rules. Worked with One-site Real Page software, placed ads, selected candidates for hire, trained, scheduled, supervised, motivated staff by maintaining a positive, stimulating and safe work environment, conducted regular performance reviews - feedback, monthly safety-staff meetings, emphasis on problem resolution, mutual cooperation, while demonstrating initiative, professionalism and leadership in all areas of performance; excellent communication and organizational skills, while contributing my energies cultivating and sustaining a sense of community. Verified income, assets on annual basis as well as interim basis, staying in compliance with all HUD policies. Knowledgeable and demonstrated skills on all applicable regulatory agencies, federal, state, and local law, supervised maintenance, part time seasonal office help, oversaw vendors, generated work orders following up to insure work was completed, generated lease packets for move-ins, new resident orientation, move-in checklist, maintained resident-conflict resolution through active listening, mediation, written agreement, maintained resident confidentiality ran credit and background checks, verified rental histories, served legal notices, billed HUD via TRACS, completing Housing Assistance Payment, Section 8 Voucher, reconciled.

• 

  Housing Authority of the County of Santa Clara

  • San Jose, Ca.

  • Community Manager

    • May 2009 - Mar 2010
    • San Jose, Ca.

    I managed a 100 unit family site, section 8, 236(d) with 12 BMIR's in San Jose (Villa San Pedro). I was responsible for the day to day operations, interim certifications, annual certifications, ran credit checks, background checks, verified income, collected required third party verification's, enforced apartment rules, served notices, oversaw after school program, dealt with resident relations, problem solving methods executed, answered phones, move in and move out inspections, assisted with REAC and MOR inspections, receiving excellent scores, kept resident files as per company standards.

• 

  The Pam Companies

  • South Lake Tahoe, Ca.

  • Resident Rental Manager (Sierra Gardens)

    • Apr 2008 - Apr 2009
    • South Lake Tahoe, Ca.

    Managed 76 units, family site, project based section 8, HOME, maintaining a 100% occupancy, maintained an open waiting list with integrity, checked applications for completeness and accuracy. Verified income and assets, calculated total tenant payments, annual monthly certifications, as well as income-household changes re-certifications done as required, submitted billing to HUD, in the form of a voucher, reconciled voucher, answered phones, made appointments, move-in & move-out inspections, lease, house rules, addendum packets generated, maintained files according to company policies, HOME funds close, City of South Lake Tahoe examined all files and property, rating us with an excellent score. Enforced house rules, legal notices issued, promoted a sense of community, held resident events, quarterly newsletter, supervised maintenance and vendors, property underwent a remodel of all kitchens, generated work orders, following up to insure work was done satisfactorily, daily inspection walks, property was kept in clean and orderly on a daily basis, submitted month end reports on time.

• 

  Century 21, Jax, Berwyn, IL.

  • Greater Chicago Area

  • Licensed Real Estate Agent

    • Feb 1993 - Mar 1995
    • Greater Chicago Area

    Sold over 1 million over a 2 year span, represented buyers,Interviewed clients, assisted buyers with home search, aided sellers through selling process and buyers through the buyer process,provided evaluation of sellers property, researched listings of properties for sale, generated a comparable marketing report to buyers, educated sellers about disclosure requirements, provided tips to help stage property appeal to buyers, advertised listed property to other realtors and potential buyers, developed a marketing plan to attract buyers, by drawing attention to the property through various marketing techniques aimed at the public,multiple listing service, networking, scheduled showings, hosted open house events, negotiated contracts with buyers and/or agents acting on their behalf, prepared documents, representation contracts, presented purchase offers, agreements to sellers for consideration, promoted clients interests,assessed clients needs,pre-screened and evaluated potential buyers, prepared documents;contracts, purchase agreements, closing statements, deeds, leases, coordinated property closings, oversaw signings of documents and disbursement of funds. Acted as intermediary in negotiations between buyers and sellers, representing one or the other. Conferred wit escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

• 

  University of Illinois at Chicago

  • Chicago, IL

  • Administrative Assistant

    • May 1981 - May 1991
    • Chicago, IL

    Over twelve years of progressive office experience ranging from reception, clerical, general office, secretarial, bookkeeping, accounting, planning, scheduling, training, supervising. Started in the temporary pool as clerical staff at the University for Campus Auxiliary Services, promoted to administrative level, (civil service) answered phones, kept schedule of Director, made appointments, correspondence, generated notices, opened mail, monitored and organized work flow standards and output, checked for accuracy and completeness, adjusting to a constantly changing set of priorities, worked for Directors, Heads of Staff in Administrative Information Systems and Services