Experience

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  Pelican Property Mgt Co

  • Property Manager/Operations Associate

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  Pelican Property Management

  • Baltimore, Maryland Area

  • Property Manager/Operations Associate

    • Jan 2019 - Present
    • Baltimore, Maryland Area

    • Performing the duties of a property manager by overseeing the daily operations of properties• Coordinate with other management companies to ensure the successful and smooth onboarding of new clients.• Acting as part of the accounting staff to assist properties with financial-related matters• Assist the support team with SOP and their understanding of the properties• Providing customer service by interacting with residents and helping them by answering questions, addressing concerns, and resolving issues• Using my knowledge of technology to provide I.T. support to the Pelican Property Management office• Doing corporate marketing by managing the company's social media account, creating graphics, and developing marketing strategies

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  ALTA Waterproofing

  • Maryland

  • Project Manager

    • Oct 2018 - Dec 2018
    • Maryland

    • Submitted all required documents to perform waterproofing work on site• Reviewed the scope of work and coordinating with the field to ensure the correct work is done • Managed the purchasing of materials and warehouse inventory• Developed a program that allowed for materials to be easily searched for, located and tracked• Communicated with General Contractors to ensure all works gets done

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  Pelican Property Management

  • Baltimore, Maryland Area

  • Business Intern

    • Jun 2017 - May 2018
    • Baltimore, Maryland Area

    • Used marketing techniques such as creating a promotion to increase online payment numbers• Communicated with residents by being a point of contact for people calling the office• Implemented online voting for HOA elections using available knowledge, marketing techniques, and professional software • Worked to grow Pelican by helping acquire new properties• Assisted Property Managers by writing communications, helping with mailers, and doing research• Organized paperwork and file cabinet making sure files are in the proper order

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  Goucher College

  • Baltimore, Maryland

  • Development Department

    • Jan 2016 - Aug 2016
    • Baltimore, Maryland

    • Hired for semester-long position and role extended through summer period• Served as the "face" of the department, greeting and helping visitors at all levels, from multiple departments to major donors• Responded to high volume of inbound phone inquiries• Aided in meeting planning, event planning, and direct marketing (invitations, mail campaigns, etc.)• Worked with cross-functional staff in process analysis / improvement project -- aided in reorganization of office materials layout and elimination of backlogs in filing systems

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  Zerwitz & Zerwitz

  • Baltimore, Maryland

  • Legal Administrative Assistant

    • May 2015 - Aug 2015
    • Baltimore, Maryland

    • In summer role, provided wide range of support for both legal functions and business administration for area multi-attorney law office• Took on management of day-to-day IT operations and handled software updates / implementation and troubleshooting maintenance of hardware including computers, printers, etc• Charged with management of office banking, some cash management, and account reconciliation• Managed transportation and logistical planning for attorneys / law firm staff as needed

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  Norino Properties

  • Baltimore, Maryland

  • Summer Business Associate

    • Jun 2013 - Aug 2013
    • Baltimore, Maryland

    • Re-recruited from previous summer based on accomplishments as estimator for this busy property management and construction management company• Played major role in re-organization of high volume of paper and digital files • Handled project billing / accounts payable (AP) / accounts receivable (AR) reconciliation, cash management, and banking transactions

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  Norino Properties

  • Baltimore, Maryland

  • Price Estimator

    • Jun 2012 - Aug 2012
    • Baltimore, Maryland

    • Performed progressively senior responsibilities ending as price estimator for construction projects• Conducted site visits, took measurements and learned about materials used in construction • Gained good understanding of project management and related business issues