Experience

• 

  Brightstar Care

  • Administrative Assistant

• 

  BrightStar Care

  • Upper Arlington, Ohio, United States

  • Administrative Assistant

    • Dec 2023 - Present
    • Upper Arlington, Ohio, United States

• 

  BrightStar Care

  • Columbus, Ohio, United States

  • Receptionist/Billing Coordinator

    • Jun 2021 - May 2023
    • Columbus, Ohio, United States

    Most recent duties included creating invoices for clients; processing and mailing invoices to clients, and tracking existing invoices for payment.

• 

  Wings Enrichment Center

  • 729 S. Walnut Street, Marysville, Ohio 43040

  • General Manager

    • Feb 2016 - Jan 2021
    • 729 S. Walnut Street, Marysville, Ohio 43040

    Oversee day-to-day operations for a non-profit peer-run drop-in peer support center. Duties include but not limited to: assisting the Executive Director, supervising employees, processing timesheets, purchasing to maintain day-to-day operations, maintain records, oversee peer support operations and turn in reports for payments on a timely basis, meet with clients, stakeholders, vendors, and general public, promoting the organization to the community as well as other organizations and agencies, and other duties as assigned or requested.

• 

  Nissin International Transport

  • Import Clerk

    • Jun 2013 - Mar 2015

    Tracking incoming shipments of parts and supplies to various customers in the central Ohio area by ocean and air. Entering Proof of Delivery information for shipments delivered to customers. Paying invoices to trucking companies for shipments delivered. Keeping files current for shipments over a three-month period. Opening and updating files for ocean shipments to customers.

• 

  Smiths Medical

  • Dublin, Ohio

  • Order Processor

    • May 2012 - Jan 2013
    • Dublin, Ohio

    Processed incoming online fax orders for medical facilities (hospitals, clinics, private practices) in need of medical equipment and supplies. Received and initiated the review process for medical facilities who submitted their applications to become clients of Smiths. Verified medical licenses for current and potential customers.

• 

  First American Credit Solutions

  • Data Entry Operator

    • Nov 2009 - Jan 2010

    Updated exiting client records regarding status of collection. Attempted to locate current mailing addresses from returned mail to clients. Other assorted duties as requested.

• 

  Linemaster Services, LLC

  • Data Entry Operator

    • Sep 2008 - Oct 2009

    Processed work orders for Linemaster Services, LLC. This company maintains real estate properties that have been foreclosed on or abandoned. They handle trashouts of the properties, maid services, security, repairs, winterizations, dewinterizations, yard maintenance, etc. Duties included downloading and proper placement of pictures of each property and the work completed by the work crews for work orders.. Also processed said work orders in a timely manner to be sent in to the parent company, Safeguard Properties, with the amount due for services performed.* Contributions provided ability to develop skills prioritizing and delegating tasks to colleagues.

• 

  Packrat Comics

  • Assistant Store Manager

    • Jun 2008 - Mar 2009

    Assisted with the receiving and prepping of the new weekly inventory to have it ready for customers with pull accounts and the general public by the time the store opens. Helped maintain and update items being sold on the store computer to help keep accurate records of sales. Also assisted customers with their purchases by answering questions and recommending items which they could be interested in. Also helped maintain the appearance of the store, kept the products neat and organized, and restocked merchandise as needed to maintain an available supply for purchase.* Demonstrated strong customer service skills recommending products to new and existing customers.

• 

  Honda R&D Americas, Inc.

  • Office Support/Human Resources

    • Oct 2007 - May 2008

    Provided office support to the Human Resources department at Honda R&D Americas, Inc. through Spherion. Assisted the Benefits section by maintaining the personnel files of the associates; updated paperwork as needed and checked files to make sure that paperwork was in its proper section. Also updated the Associate I-9 documents to comply with company and Federal standards. In addition, posted the expenses for relocation costs of newly-hired associates into the computer for tax purposes. Also assisted the Recruitment section by printing off the online submitted resumes of interested individuals, received them in the department database, and processed them for further review by the department recruiters.* Utilized skills to communicate with existing employees and secure additional information required in personnel files.

• 

  Wilsons Leather

  • Sales Associate

    • Nov 2006 - Jan 2008

    Duties for this position included but were not limited to: provided assistance, answered questions, recommended products and items, and located items not currently in stock to customers in order to make their shopping experience more efficient and enjoyable. Other duties included receiving, prepping, and restocking merchandise onto the sales floor in order to provide a wide variety of merchandise for the customer, cleaning and maintaining the appearance of the store as needed, and performed nightly closing duties and assisted with nightly deposit of cash receipts.* Assisted location increase bottom line.

• 

  Huntington Mortgage Group

  • Process Team Leader

    • Mar 1999 - Nov 2006

    Reviewed mortgage credit and closing packages for customers to receive their payment coupon books. Verified the information in the files against the information in the computers for accuracy. Also made corrections on documents as needed and requested missing documentation on each file as needed. In addition, trained incoming associates on the set-up and review process in addition to cross-training existing employees to help increase their knowledge and marketability within the department as well as the company.* Served as go-between conveying updates and information from management to staff.* Performance recognized with two cash bonuses during tenure.* Effectively educated employees to increase position knowledge.* Enhanced operations by cross-training of majority of associates in secondary marketing department on review and process of incoming credit and closing packages.* Improved productivity through recommendation.

• 

  Media Play

  • Sales Associate

    • 1996 - 2002

    Oversaw the video department for a multi-faceted entertainment retail store. Assisted customers with questions regarding current and upcomng releases, located products for customers, and special ordered items not avaialble within the store. Also maintained department in a neat and orderly manner to make it easier for customers to locate items. Also assisted in prepping items with loss prevention devices to reduce the possibility of theft along with other duties as required.

• 

  Pharmacia Laboratories/Adia Temporary Services

  • Data Entry Specialist

    • 1990 - 1996

    Transferred written data from case study reports to the computer database in order to compile data for experimental medicines to be presented to the Food and Drug Administration for approval. Also transcribed notes from physicians in regards to the possible benefits or side effects of the medications. In addition, enrolled patients into case studies through the computer. The medicines involved with dealt with heart disease, cancer chemotherapy, HIV/AIDS, Parkinson's Disease, among others.

• 

  Farmers Insurance Group

  • Cash Receipts Balancing Clerk

    • Jan 1986 - Jul 1989

    Processed incoming monthly payments from customers. Duties included were to receive all the incoming monies and total them up for daily deposit. Also responsible for making sure that deposit totals matched exactly before sending checks and cash received to the bank. Typed up refund checks to customers for overpayments, filed documents as needed, and other duties as required.