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Nitesh Naik profile image

Nitesh Naik

Senior Manager IT at Teleperformance
Intro Book
IT professional with expertise in telecommunications and network administration.
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Location
Gurugram, Haryana, India, IN
Languages
  • Konkani Native or bilingual proficiency
  • Marathi Native or bilingual proficiency
  • Hindi Professional working proficiency
  • English Professional working proficiency
Skills
  • Tcp/Ip
  • Voip
  • Linux
  • Pre Sales
  • Telecommunications
  • Show all
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Bio

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Nitesh Naik is a seasoned IT professional with extensive experience in telecommunications, network administration, and solution architecture. He has worked with top companies like Teleperformance, Cheil India, and D-Link India Limited, and holds a Diploma in Electronics Engineering from Agnel Polytechnic.

Experience

  • Teleperformance
    • Gurugram, Haryana, India
    • Senior Manager IT
      • May 2023 - Apr 2024
      • Gurugram, Haryana, India

      Technical Account Manager (Service Delivery) for Key Accounts

  • Cheil India
    • Gurugram, Haryana, India
    • Senior Manager (IT Operations Head - India)
      • Jan 2022 - May 2023
      • Gurugram, Haryana, India

      Head of IT Infrastructure and Operations for Cheil India (Samsung Group)

  • Karma Group Global
    • Indonesia
    • Hospitality
    • 700 & Above Employee
    • General Manager Information Technology
      • Nov 2019 - Dec 2021

    • Assistant General Manager Information Technology
      • Nov 2017 - Oct 2019

      Managing IT & General Admin operations for Marketing Division in Bangalore.Responsible for managing complete IT Infrastructure for an in-house Marketing Contact Center and data management.

    • IT Manager
      • Jun 2008 - Oct 2017

      Facilitating IT network/data security & call centre technology solutions for in-house call center and network/systems for other offices spread across GoaAccountable for maintaining application / data / VPN / internet / e-mail & backup servers and VPN connectivity across the offices for application server and Wi-Fi network/hotspot zones

  • D-Link India Limited
    • India
    • Computer Networking Products
    • 700 & Above Employee
    • Solutions Support Engineer
      • May 2007 - May 2008

      Rendered turn-key networking solutions to enterprise customers and executing the installationsExtended pre-sales/post-sales technical support (telephone/ email/ onsite/ demo) on D-Link products to distributors/ dealers / reseller / end customer for Goa regionProvided support for D-Link network in maintaining proxy server, NAS, e-mail servers, VPN connectivity, etc.Effectively handled networking products like switches, routers, leased line modems, wireless LAN devices, VoIP products, broadband products, security devices, etc.

    • Technical Support Specialist
      • Jan 2006 - Apr 2007

    • Branch In-charge (RMA Operations)
      • Aug 2005 - Dec 2005

    • Branch In-charge (RMA Operations)
      • Jan 2005 - Jul 2005

    • Branch In-charge (RMA Operations)
      • Apr 2004 - Dec 2004

    • RMA Engineer
      • May 2003 - Mar 2004

      Troubleshooting & repairing D-Link networking productsSwitches,Routers, ADSL Modems, Wifi Devices, Voip products etc

  • ControlNet India Pvt Ltd
    • Goa, India
    • Trainee Engineer
      • Oct 2002 - Mar 2003
      • Goa, India

      Trainee engineer

Education

  • 1999 - 2002
    Agnel Polytechnic
    Diploma in Electronics Engineering, Electronics Engineering
  • 1997 - 1999
    GVM's SNJA Higher Secondary School
    HSSC, Science
  • 1987 - 1997
    St. Mary's High School, Ponda, Goa
    Distinction

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