Okay, let’s tackle this. So Niccole has a mix of customer-facing and administrative skills. Customer service and sales roles can vary widely in terms of pay, but generally, they tend to be lower-paying than roles that involve more complex tasks or specialized skills. Given her skills and experience, I would expect her to be on the lower end of the pay scale for these types of roles. According to data from the Bureau of Labor Statistics, the median annual salary for customer service representatives in the Seattle area is around $40,000. Considering her experience and skills, I would estimate her hourly rate to be around $25, which is on the lower end of the pay scale for these types of roles.