Bio
Experience
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AT&T Mobility
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15901 E Skelly Dr, Tulsa OK 74116
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Customer Care Executive
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Sep 2012 - Present
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15901 E Skelly Dr, Tulsa OK 74116
Taking inbound callsProcessing cash and credit/debit card paymentsMeeting sales goalsProviding an excellent customer service experienceResolving problemsAnswering billing questionsScheduling payment arrangementsTroubleshooting technical issuesMulti-taskingMaking credit adjustmentsTechnical SupportWorking with dual monitors
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Educational Development Corporation
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10302 E 55th Pl, Tulsa, OK 74146
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Order Entry/Consigned Inventory
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Aug 1995 - Sep 2012
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10302 E 55th Pl, Tulsa, OK 74146
Balancing daily cash batchesProcessing cash, credit card, and check pymtsWriting deposit slipsEntering time sensitive ordersInventory controlConsulting with outside sales repsSwitch board operationsCustomer ServiceTrained team members
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Education
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2008 - 2010Oklahoma State University-Tulsa
Bachelor of Science (B.S.), Business Administration and Management, General
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Industry Focus. “Accounting and Auditing”
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