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Natalie Morgan

Virtual Representative at Farmers Insurance Federal Credit Union
Intro Book
Customer service professional with experience in banking, retail, and community service.
  • Claim this Profile
Location
Marysville, Washington, United States, US
Skills
  • Powerpoint
  • Microsoft Office
  • Research
  • Customer Service
  • Microsoft Word
  • Show all
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Bio

Generated by
Topline AI
Natalie Morgan is a seasoned customer service professional with experience in banking, retail, and community service. She has a strong background in Microsoft Office, research, and teamwork. Natalie has worked in various roles, including Senior Branch Counselor/Digital Member Experience, Universal Banker, Office Manager, and Supervisor.

Credentials

  • Career Advice from Some of the Biggest Names in Business
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Empathy for Customer Service Professionals
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • Phone-Based Customer Service
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Learn Social Media Monitoring
    LinkedIn
    Apr, 2020
    - Apr, 2026

Experience

  • Farmers Insurance Federal Credit Union
    • Bellevue, Washington, United States
    • Senior Branch Counselor/Digital Member Experience
      • Mar 2017 - Present
      • Bellevue, Washington, United States

      Working with existing members via email, phone and in person. Pursuing new memberships, loans, CDs Maintaining daily branch operations and monthly audit for compliance

  • U.S. Bank
    • Kenmore, WA
    • Universal Banker
      • Oct 2013 - Dec 2016
      • Kenmore, WA

      Customer service, vault teller, ATM teller, handling of tellers performance and issues. Assisting clients with financial needs; maintenance of accounts, opening and closing of accounts, loans and referrals to banking partners.

  • Full Maintenance Gardening and Landscaping, Inc.
    • Office Manager
      • May 2013 - Oct 2013

      Accounting, scheduling, personal assistant to owner

  • Society of Saint Vincent De Paul
    • Supervisor
      • Mar 2005 - May 2013

      Supervised 15 employees, production, cashier, assist community in getting basic needs when needed

Education

  • 2011 - 2013
    Bellevue College
    Applied Science, Biology/Biological Sciences, General
  • 2009 - 2011
    Itt Technical Institute
    Associates of Applied Science, Criminal Justice

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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