Experience

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  Sound Women's Care

  • Receptionist/Disability Leave Coordinator

    • Sep 2005 - Present

    Greet and check in/out patients using AIDET professionalism skills. Ensure prompt attention to all patients and process efficiently. Register new patients and update all patient information including insurance information and verify insurance information online. Complete and process all disability/ FMLA paperwork and provide clinical letters for patients.

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  Mill Creek Family Practice

  • Supervisor of Front Office

    • 1995 - 2005

    Supervise 14 front office, medical records and scheduling employees. Create employee schedules, maintain doctors’ master schedules and oversee front office operations.Responsible for interviewing and training new employees.In charge of office supplies and responding to all doctors’ supply needs.Development of new policies and procedures to improve patient flow.

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  Everett Back Pain Clinic

  • Receptionist/Biller

    • 1992 - 1995

    Answer phones, scheduling of patients for 3 chiropractors, maintain all medical records.Coding, medical billing and collection for all patient Responsible for typing medical reports and maintaining personal injury cases with attorneys.