Experience

• 

  NAN - Nationwide Appraisal Network

  • United States
  • Real Estate
  • 1 - 100 Employee

  • Director of Product

    • Jan 2022 - Present

    As the Director of Product and Development, I have the following responsibilities:- Leads Product research and development for all new technical product solutions.- Builds E2E Enterprise Applications with a user footprint in the North American Real Estate market. - Leads all Product and Platform Support groups with full ownership of creative solution delivery.

  • Product and Integrations Manager

    • Feb 2021 - Jan 2022

    Lead Software Integrations Specialist responsible for:Implementation of all business to business integrations; XML (SOAP, REST) and SFTP.Implementation responsibilities include, but are not limited to:- Collaborate directly with the NAN Partners to deliver technical workflow efficiencies.- Manage and conduct all QA efforts; internal and external.- Manage and coordinate releases into the Production environment.- Total ownership of all NAN work order applications and API integrations.- Serves as the ‘Go-To’ for both Client and Internal Team questions, comments and/or concerns regarding event workflow.- Coordinates directly with the Founders to draft new features for the Product Roadmap (Solution Designs, User Stories, Acceptance Criteria, CBAs for prioritization, QA steps)

• 

  Chase

  • United States
  • Financial Services
  • 700 & Above Employee

  • Associate Vice President - Collateral Valuations Group, Consumer and Community Banking

    • Jan 2017 - Jan 2021

    As a Senior Associate within Home Lending I was responsible for Chase Originations, Correspondent, Home Equity, and Servicing Default instances of CoreLogic CMS platforms.- Worked closely with Stakeholders to write acceptance criteria, agree on solution designs, and implement system enhancements based on Chase’s Home Lending strategy.- Managed, prioritized, and communicated next items intended for development - Responsible for communicating strategy to Senior level Executives on a weekly basis.- Used Agile methodology and Project Management tools such as Aha!, JIRA, Confluence, and Microsoft Project for new feature visibility.

  • Senior Analyst - Client List Screening, Consumer and Community Banking

    • Jun 2016 - Jan 2017

    As an Analyst working within the Private Bank, I performed the following:- Developed JPMC policies and procedures related to BSA/AML and KYC- Implemented a data quality process to validate that alerts are timely and accurately reviewed- Developed and automated AML screening process for new and existing clients- Worked with Executive leadership to provide solution designs that would close system tasks on an Action Plan.

  • Analyst - NPL Transaction Management, Consumer and Community Banking

    • May 2015 - May 2016

    As an Analyst working within the Mortgage Bank, I performed the following:- Provided detailed recommendations of process and procedure enhancements- Improved the Transaction Management’s operational efficiency to align with expected service level agreements- Developed a reporting tool that reduced time spent generating metrics for current loan sales- Assisted with intake for large scale bundled Government loan purchases for Chase to become Custodian of Record.- Using Herzberg's Motivational Theory and Mazlow's Hierarchy of Needs, conducted interviews with Senior Leadership to understand effective methods of Management.