Experience

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  Dillabaugh's Flooring America

  • Boise, Idaho, United States

  • Fulfillment Manager

    • Jun 2020 - Present
    • Boise, Idaho, United States

    Manages the Fulfillment Division for the retail sales of all three store locations. Scheduling installer, customer service, updating all notes to orders for accurate tracking, supervising three staff members, representing the company in all small claims, recruiting installers and holding them to the high standards of the company concerning customer's property

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  Idacal Property NV, LLC

  • Eagle,Id

  • Warranty Supervisor

    • Jul 2017 - Jul 2017
    • Eagle,Id

    Coordinated preliminary punch list with Project Superintendent before final walk through and prepared homes for completion.Responsible for each new home beginning with the final build stage through the home warranty period.Managed all customer care through personal interaction with each homeowner.Managed and scheduled work with supporting subcontractor.Coordinated subcontractor and homeowner schedule. Evaluated, analyzed and executed all work needed to resolve customer request.Handled small projects, within my scope of experience, from punch lists to save the Company time and money. Worked closely with project superintendent on projects not related to warranty

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  MMS Inc.

  • La Jolla, California

  • Business Development Consultant

    • Oct 2013 - Jul 2017
    • La Jolla, California

    Working with C-level and business owners to identify internal and external opportunities to improve business performance. Specializing in optimizing project management, customer service, sales, marketing and supply-chain initiatives.

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  Bowers & Associates,LLC

  • Greater San Diego Area

  • Investigator

    • Nov 2013 - Apr 2017
    • Greater San Diego Area

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  San Diego Kids' Party Rentals

  • Greater San Diego Area

  • Operations Manager

    • Aug 2014 - Jan 2015
    • Greater San Diego Area

    Organizing all aspect of business operations. Scheduling deliveries, set-ups, and pick-ups. Working closely with the cleaning and the hosting crews. Continual monitoring of warehouse activities including maintenance on all equipment, jumps, games, trucks, and trailers. Working closely with the CEO to facilitate the goals and timelines for company expansion and financial controls.

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  Encinitas Tile and Stone

  • Encinitas, California

  • VP Operations / General Manager

    • Jan 1985 - Oct 2013
    • Encinitas, California

    Built and operated a design and home improvement business specializing in tile and stone for custom installations for over 28 years. Established and maintained an effective supply chain to bring a unique blend of premium tile and stone selection to Southern California market. Developed and sustained on going relationship with top tier interior designers and contractors to generate predictable revenue growth. Directed four separate managed departments and a 26 member sales team. Managed all marketing initiatives, the order-to-cash cycle, and the complete P & L. Instituted and maintained quality control and customer satisfaction standards.

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  Mex-Pacific Cotton Inc.

  • La Jolla, CA

  • VP Operations

    • Feb 1971 - Jan 1985
    • La Jolla, CA

    Directed all operations associated with the movement of raw cotton from Mexicali,Mexico to Osaka,Japan. Process management included loading, transit, vessel scheduling, Letters of Credit verifications and the creation and control of all related documentation. Secure contracts (both short and long term) with cotton suppliers and cotton gins in Mexico to match demands of contracts secured with Japanese buyers. Supervised all quality control standards.