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Michael Mitchell is a seasoned IT professional with extensive experience in server administration, troubleshooting, and technical support. He has worked in various roles, including IT Support, System Administrator, and Pastor, and has a strong foundation in Microsoft technologies. He is currently licensed as a Local Pastor and is pursuing a degree in Web Development.

Experience

    • Licensed Local Pastor
      • Jul 2018 - Present
      • Maplewood, Ohio

    • Licensed Local Pastor
      • Jun 2016 - Present
      • DeGraff, Ohio

      This Sunday, July 3rd will be my first official service as the Pastor of DeGraff United Methodist Church. I am very excited to begin this new journey in my life and see where and how God can use me to help, love, and forgive others. Personally, I feel that it is about time for the church to be the church again and learn to live the way that Jesus did. Loving, forgiving, challenging, and accepting others around Him and showing them the way to eternity. You won't get anyone to follow you by pointing fingers and judging, but by leading out of love, acceptance, and forgiveness. Licensing school is July 17 - 23 and after that I should make it through my District Committee Interview and be licensed and certified by the end of August.. hopefully.

    • President
      • Mar 2018 - Present
      • Sidney, Ohio

      The Big Four Foundation exists to bring Shelby County and surrounding areas together in an effort to provide support for programs and individuals that are in need by financial giving and services. The Big Four Foundation uses community activities such as golf outings, bowling events, and other fund raisers to provide a method for community members to come together and provide for a cause. The Big Four Foundation works with community leaders and existing programs to provide financial assistance in areas in which the community is in need.

    • Engineering Center, Production Equipment, ECM Project Manager
      • May 2015 - Sep 2017
      • Marysville, OH

      Currently responsible for configuring and supporting all manufacturing devices that are networked in manufacturing plants across the United States and Canada.

    • HNAS EC PEQ AutoSave Engineer
      • Sep 2013 - May 2015
      • Marysville, OH

      Currently responsible for configuring and supporting all manufacturing devices that are networked in manufacturing plants across the United States and Canada.

    • Information Technology
      • May 2013 - Sep 2013
      • Sidney, OH

      I have gotten more familiar with BackupExec and the Quantum appliances that they have here at Amos. I have set up a tracking system for monitoring servers and making sure that they are functioning properly on a daily basis. I was able to help a little with the phone system that was being put into place the week that I arrived and that was good experience with phone lines and punches. I have been working closely within VMWare both here and at NKP and I am becoming more familiar with its abilities and benefits everyday. I love the atmosphere and enjoy working with everyone here.

    • System Administrator
      • Oct 2012 - May 2013
      • Sidney, Ohio

      Maintain and update all servers within the company. Planning ASR points and updates on a regular basis. Managing all servers. Using VMWare across several platforms to manage additional virtual servers. Managing incoming tickets placed by users within the organization. Working closely with Network Administrator to configure and connect devices and systems in Mexico to our main Ohio branch. Business planning for next fiscal year and replacing old hardware.

    • Information Technology
      • 2013 - 2013

    • PC Support
      • Sep 2007 - Oct 2012

      Honda Anna Engine PlantDescription: Production support along with Deskside support are the main job functions. Working with bar code scanners, SQL databases, unique software designed by in house developers through Visual C++ and other means is also a priority. Responsible for deployment of new software as a project manager and also designing new network strategies for the use of production equipment. Daily interaction with Microsoft Active Directory accounts as well as online collaboration of documentation and functions. Other job duties include desk side support for users throughout the day, from printing and network troubleshooting to hardware troubleshooting. Customer service is top priority as interaction with Honda associates is constant. Achieved Certified Dell Technician in order to repair computers and order warranty parts. Received experience in working with Lotus Notes and troubleshooting user databases, local archives, and replication of databases. Also experienced in AutoIt script and have created user utilities that helped in daily PC support functions.

    • EMS Project and Support Lead
      • Sep 2007 - Oct 2012
      • Anna, OH

      Embedded Manufacturing Systems is the division of our IT department that navigates manufacturing systems th have been brought in by vendors and is running a stand alone OS with PC hardware. We are responsible for determining which systems we can replace with Honda systems and make things easier for support and create less downtime when trouble occurs.

    • EMS IT Support
      • 2007 - 2011

    • Telecommunications Operator
      • Aug 2006 - Jul 2009

      Shared time as a telecomm operator on the phones, worked with the phone systems, as well as a help desk analyst. As a help desk analyst, I ran day end backups of the databases as well as fielded tech support calls from users on the network. Worked extensively with AS/400 as well as Lotus Notes, TrackIT work order software, PACS, and other thin client software. As a telecomm operator I was responsible for phone calls, alarms, paging doctors, and logistics and dispatch for security officers.

    • Director of IT / Inside Sales
      • Mar 2006 - Sep 2007

      Responsible for all IT infrastructure in old and new location. Ran all new cabling to get network up to CAT5e spec. Installed switch and router for internet access for this small company of four employees. Managed Microsoft Outlook and Exchange for mail server as well. Responsible for web update of images and content. Web site was already developed when I arrived there. Also responsible for Inside Sales of pole barns to customers all across the country. Logistics support for lumber and steel deliveries to the customer as well as all blueprints and drawings needed by the customer.

    • Helpdesk Analyst
      • Oct 2005 - Aug 2007

      Shared time as a telecomm operator on the phones, worked with the phone systems, as well as a help desk analyst. As a help desk analyst, I ran day end backups of the databases as well as fielded tech support calls from users on the network. Worked extensively with AS/400 as well as Lotus Notes, TrackIT work order software, PACS, and other thin client software. As a telecomm operator I was responsible for phone calls, alarms, paging doctors, and logistics and dispatch for security officers.

    • Account Manager
      • 2002 - 2003

    • Network Specialist
      • 2000 - 2002

    • Custom Cable Specialist
      • 1997 - 2001

Education

  • 2008 - 2009
    Kaplan University
    none, Information Technology / Web Developement
  • 1989 - 1991
    Jackson Center High School
    Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
  • 1987 - 1988
    Sidney High School
  • Sidney High School

Suggested Services

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Industry Focus. “Computer and Network Security”

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