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Michael Gallahan

Senior Account Manager at Intelice Solutions
Intro Book
Seasoned business professional with 26 years of experience in management, account management, and business development.
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Location
Meridian, Idaho, United States, US
Skills
  • Business Intelligence
  • Project Management
  • Management
  • Account Management
  • Budgets
  • Show all
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Bio

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Michael Gallahan is a seasoned business professional with 26 years of experience in management, account management, and business development. He has held senior roles at Intelice Solutions, Top Tier Software Solutions, LLC, and Watkins Information Technology Group, LLC, where he successfully managed key client relationships, generated new business opportunities, and delivered robust solutions. He is skilled in Business Intelligence, Project Management, SharePoint, and Windows Azure.

Experience

  • Intelice Solutions
    • Meridian, Idaho, United States
    • Senior Account Manager
      • Jan 2017 - Jan 2023
      • Meridian, Idaho, United States

      Senior Account Manager for Intelice Solutions, a Managed Services Provider in Frederick, Maryland. Responsible for managing key client relationships, new opportunity generation, and service satisfaction. Successfully signed clients to multiyear Managed Services Agreements. Maintained customer satisfaction rating of 98.3 percent across client portfolio.

  • Top Tier Software Solutions, LLC
    • 888 Bestgate Road, Suite 401, Annapolis, MD 21401
    • Director of Account Management
      • Jun 2008 - Jun 2022
      • 888 Bestgate Road, Suite 401, Annapolis, MD 21401

      Top Tier Software Solutions, LLC., a Microsoft SharePoint developer of custom solutions for small business. Operational responsibilities included client relationship management, new and existing sales generation, and management of sales generation development team. Solutions developed primarily for construction and restoration businesses. Other industry developments included not for profits,architects, and conferencing organizations.

  • Watkins Information Technology Group, LLC
    • Bethesda, MD
    • Senior Account Executive
      • Jan 1996 - Mar 2008
      • Bethesda, MD

      Member of Watkins Information Technology Group, LLC. (WatkinsIT). Responsible for all client relationships, new client acquisitions, product stack management, and product marketing materials. Grew business exponentially over the 12-year period from four people to forty-two full-time employees. Created stable sales generation process with high customer retention.

Suggested Services

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Industry Focus. “Computer Software”

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