Experience

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  Chase

  • grass valley CA

  • Lead Teller Ops specialist

    • Apr 2014 - Jan 2020
    • grass valley CA

    Efficiently handles cashGreat customer service skillsExcellent communication skillsAccurately and efficiently handle transactions while complying with all policies, procedures and regulatory and banking requirementsMaintain cash levels in ATMS and VaultsWork with BM on schedulingGoes over operations with all employees on a monthly basis to make sure we are complying with policies and proceduresCertified trainer for new hires and new LTOS traineesSecurity coordinator in case of emergencyReceived a perfect attendance award for one whole year

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  Future Nissan Folsom

  • Folsom

  • Customer Relations Manager

    • Dec 2012 - Jan 2014
    • Folsom

    Excellent customer serviceGreat communication skillsDelivered new cars to customers with explanation of technology in their new vehiclesFollowed up with new car customersScheduled service appointmentsHandled incoming phone calls and routing it to the right partiesManaged sales surveysWorked with the parts department to order parts needed by customersUsed Excel spreadsheet to monitor follow ups and surveys

• 

  Regal Entertainment Group

  • Associate Manager

    • Jun 2005 - Dec 2012

    Excellent guest service skills Properly supervises and manages employees Great training skills to new employees Able to work well under pressure Experience in all duties of the theatre Able to accurately handle money Always personable and professional Great communication and organizational skills

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  Paradise Valley Estates

  • Waitress

    • Dec 2006 - Jun 2007

    Worked professionally in a four-star restaurant Able to provide great guest service to senior citizens Attended to guests specific needs efficiently