Experience

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  VETERANS OF FOREIGN WARS OF THE US DEPT OF PENNSYLVANIA

  • Harrisburg, Pennsylvania, United States

  • Executive Assistant

    • Oct 2022 - Present
    • Harrisburg, Pennsylvania, United States

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  Permanent Impressions Tattoo and Piercing Studio

  • Lemoyne, Pennsylvania, United States

  • Administrative Assistant/Body Piercing Artist

    • Jan 2022 - Present
    • Lemoyne, Pennsylvania, United States

    Work with clients in guiding the full guest experience from in-take forms, styling, piercing, and aftercare. Deliver a warm and knowledgeable piercing experience while maintaining high standards in safety and cleanliness. Experience in compliant setup and breakdown of piercing appointments. Contribute to the Studio’s styling content via social media. Manage piercing supply inventory. Assist in training and onboarding of new piercers. Experience in communicating aftercare best practices. Knowledgeable about the full range of piercing-ready earrings and styles appropriate for new and healed piercings. Up to date on all trends in piercings; passionate about building on the Studio’s piercing experience as our services evolve. Experience in using an autoclave machine and all required piercing tools. Knowledgeable and trained in all safety and compliance standards. Greeting, welcoming, directing and announcing all clients, ensuring they are leaving satisfied with their visit. Providing clerical support to staff as requested. Creating signage. Forwarding applications, resumes, and reviews to management. Monitoring and responding to client emails. Creating Excel spreadsheets. Printing of documents such as employee schedules. Further tasks as dictated by management. Scheduling of appointments; updating, maintaining and overseeing the appointment book and all essential functions. Maintenance of office equipment, as necessary. Proper cash handling procedures & all service transactions with POS and manual operating systems. Collecting payment for services rendered. Accurate register reconciliation. Processing payments via phone. Processing refunds. Appropriately documenting petty cash transactions. Completing cleaning duties in a timely manner Ensuring that the studio restroom is clean and well stocked at all times. General upkeep as needed in common spaces. Further cleaning duties as assigned by management.

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  County Commissioner Association of Pennsylvania

  • Harrisburg, Pennsylvania

  • Insurance Pool Operations Administrative Assistant

    • Sep 2018 - Sep 2020
    • Harrisburg, Pennsylvania

    Assisting with ins. workshop registrations, badges and attendance certificates, maintaining registration lists and reporting updates as requested, following the proper opening and closing procedures for the reception area, as outlined in the Procedure Manual. EIO management. Processing grant apps and approvals for the PCoRP, PComp and PELICAN programs, tracking usage and providing written reports for distribution to staff and program boards. This includes thorough review of the grant app, ensuring signatures are enclosed, amounts on support docs equal amounts requested, notification to the Risk Management and Underwriting Manager of any discrepancies and follow-up with the member accordingly, submission to the Grant Committee for approval and lastly, submission to Finance for payment. Processing of Tinchecks for PCoRP and PComp Claims, Entering W9’s into RiskMaster for PCoRP and PComp Claims. Providing data entry support for CRM. Providing data entry support for other projects as assigned. Name sticker creation or removal for incoming/exiting employees, as well as movement of mailbox labels accordingly. Manages organization and mailings of the Watch Your Step Posters and any other bulk mailing projects as needed. Welcoming and signing in visitors and contractors to the CCAP office, issuing visitor badges, and collecting badges when visitors leave the office. Monitoring and maintaining Ins. Programs efaxing. Assisting visitors, including notification to hosts and providing directions to meeting rooms. Acceptance of mail and deliveries. Management of ins. and risk control MiFis, which includes proper scheduling in Outlook, coordination and communication between staff members. Update PowerPoint. Handle calls forwarded out of the auto answer telephone system. General admin support for the Ins. Program staff. Filing, correspondence, and other admin duties. Performing other assign and routine business of the assoc.

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  Addiction Recovery Systems

  • Camp Hill, Pennsylvania

  • Receptionist/Admin Assistant

    • Nov 2017 - Dec 2018
    • Camp Hill, Pennsylvania

    Receptionist duties that include timely answering of telephones and recording messages. Ensures messages are received by appropriate party. Responsible for accepting payments and recording in the Methasoft system. Responsible for preparing patient records for admission and reviewing completeness of admissions paperwork. Oversees daily cash report preparation and ensures completion of daily bank deposit. Assists in providing additional financial analysis as needed, including daily census reporting. Codes invoices where appropriate. Orders supplies Proficient with understanding and applying State Licensure Standards, CARF Standards, 42 CFR and HIPAA standards and Company policies. Other tasks as assigned.

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  T. W. Ponessa and Associates

  • Harrisburg, Pennsylvania

  • Office Support Specialist

    • Apr 2018 - Aug 2018
    • Harrisburg, Pennsylvania

    Provide independent office support assistance with emphasis on the full range of clerical duties including typing, data entry, filing, phone and front desk reception, bookkeeping, processing forms and maintaining supplies, scheduling; assist the Administrative Coordinator with specific tasks; provide ongoing computer technology support; does related work as required. General knowledge of office machines and procedures, attention to detail, good organizational skills to give and receive information and coordinate with other staff and public. Operates computers and other office equipment. Working conditions include potential exposure to body fluids. Performs a full range of office duties and may function in an independent manner, the position does spend a substantial percent of the work day performing confidential work, composing documents, monitoring and verifying insurance coverage.

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  BeBalanced Hormone Weight Loss Centers Franchise

  • Harrisburg, Pennsylvania

  • Office Manager

    • Mar 2017 - Apr 2018
    • Harrisburg, Pennsylvania

    Opening and closing of clinic, meeting and greeting of all clients and future clients, creating and maintaining all client records and files, scheduling consultations and follow up appointments, counseling of clients, usage of medical terminology to evaluate client’s eligibility. Usage of scheduling software, clinic marketing, organization of products and supplies, supply and supplement ordering, maintaining knowledge of all supplements and products, training of new hires, mass marketing emails and software, social media marketing, event planning and coordination, processing payments

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  Highmark Inc.

  • Camp Hill, Pennsylvania

  • Provider Services Representative

    • Jun 2016 - Mar 2017
    • Camp Hill, Pennsylvania

    Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attends all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records.

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  AGEVITAL PHARMACY, LLC

  • Sarasota, Florida

  • Laboratory Technician

    • Oct 2014 - Jun 2016
    • Sarasota, Florida

    Compounding of all medications, cleaning and sterilizing of all lab equipment, organization of all areas, filing paperwork, supply ordering, inventory, ordering of retail items, answering calls, prepare marketing folders, billing and verifying of insurance, calling patients for medication pick up, updating patient information, prepare and receive shipments and orders, interaction with customers and patients face to face and over phones, payment processing, stocking shelves, maintaining retail side, opening and closing register,

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  Machine Heads Tattoo Parlor

  • Danville, Pennsylvania

  • Office Manager

    • Mar 2010 - Oct 2014
    • Danville, Pennsylvania

    Opening and closing of the shop, filing paperwork, ordering supplies, cleaning, sanitizing, and autoclaving of tools, running counts of all inventory, setting appointments, calling for appointment confirmation, scheduling staff, face to face customer interaction

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  RITE AID

  • Enola, Pennsylvania

  • Pharmacy Technician

    • Jul 2009 - Dec 2010
    • Enola, Pennsylvania

    Greeting customers, verifying and billing insurance, cashiering, preparing and counting scripts for patient pick up, logging, compounding, measuring of liquid meds, inventory, answering phone, speaking to vendors and learning about new meds, labeling,

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  Circuit City

  • Mechanicsburg, Pennsylvania

  • Customer Service Lead

    • Jun 2005 - Jul 2009
    • Mechanicsburg, Pennsylvania

    Opening and closing of the store, loss prevention, cashiering, key holding for store, warehouse responsibilities, scheduling, training new hires, hiring, deliveries, compiling a delivery route, coping and faxing, following up with customers on satisfaction, returns, inventory, dispatching