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Bio

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Melanie De Leon is a seasoned administrative professional with extensive experience in providing general administrative and clerical support. She has worked in various roles, including Executive Secretary, Inventory Clerk, Admin Secretary, and Data Encoder, honing her skills in data entry, record-keeping, and customer service. Melanie is proficient in English and Tagalog, and has worked in the United Arab Emirates and the Philippines.

Experience

  • Massar Solutions
    • Abu Dhabi United Arab Emirates
    • Rental Agent
      • Dec 2015 - Present
      • Abu Dhabi United Arab Emirates

       Facilitate customers in renting vehicles base on their requirements.  Assist customers in rental and work what they required. In charge overdue accounts in rental. Running payments collection in daily, weekly and monthly contracts. Provide office support to ensure effectiveness within the office. Follow up unpaid traffic fines and Toll Roads. Updating reservations and reports.  Answering phone calls and attends inquiries. Arranging vehicles for upcoming reservations.  Any other task assign from time to time by our Senior Rental Agent

    • United Arab Emirates
    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Rental Agent
      • Feb 2009 - Oct 2015

      Handles customer inquiries car reservation and walk in customers Sell Budget's products and services Complete qualification procedures before renting vehicles Complete rental transactions and agreements Explain all rates and charges to customers Complete transaction procedures for returned vehicles Receives payments thru cash, credit card L.P.O. Or Invoice payments. Checks daily, weekly, and monthly rentals for overdue accounts and follow up with the customers. Manage and orders supplies and materials for the location. Begins and ends shift systematically with proper endorsements Obtain accident reports and forward to Operations for estimates on damage costs Maintain accurate records and update registers where applicable Complete and submit finance documents within given time limits Maintain tidiness of work area Perform other official duties as assigned. Adhere to company rules on grooming, personal hygiene and uniforms Exercise limits of authority as outlined in the Rental Agents Guide Understands and adhere to the requirements of Budget's Quality Policy Perform related work as assigned.

    • Executive Secretary
      • Mar 2013 - Mar 2014

       Report to the Senior General Manager Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.  Perform variety of administrative or executive support tasks that are highly confidential and sensitive.  Research, compile, assimilate and prepare confidential and sensitive documents.  Read and screen incoming correspondence and reports; make a preliminary assessment of the importance of such materials and organize documents; handle some matters personally and forward appropriate materials to the Senior General Manager Receive and screen incoming calls and visitors, determine which are priority matters and alert the Senior General Manager accordingly.  Compose letters and memoranda in response to inquiries.  Act as a liaison between the Senior General Manager, subordinates or others by transmitting directives, instructions and assignments and following up on the status of such assignments.  Coordinate and facilitate the Senior General Manager's calendar to arrange appointments, meetings, and group discussions.  Update the Senior General Manager on the status of issues before scheduled meetings.  Review, proofread, and edit documents prepared for the Senior General Manager’s signature.  Take and transcribe dictation on technical and confidential matters from the Senior General Manager Make travel arrangements; prepare itineraries; prepare, compile and maintain travel vouchers and records.  Perform related work as assigned.

  • AVIS Rent A Car Philippines
    • Mandaluyong City, Philippines
    • Executive Secretary
      • May 1999 - Jan 2009
      • Mandaluyong City, Philippines

       Receives and assess carefully all incoming memo, correspondence, reports and provide inputs/background information to said documents before forwarding same to the Chief Operating Officer/General Manager & President & CEO. Assist in activities initiated by and / or involving the Chief Operating Officer / General Manager. Distributes all outgoing memo, correspondence and reports to concerned department and follow thru reply to those with COO/GM & President/CEO query. Handles phone calls / inquiry and direct them to pertinent department. Disseminate information to and from the COO/GM & President/CEO office. Prepares replies to routine memo, correspondence, inquiries/verification. Maintains a systematic filing system for the office. Perform duties / assignments that may be required by the COO/GM & President/CEO

  • Abenson Incorporation
    • Mandaluyong City, Philippines
    • Inventory Clerk
      • Nov 1998 - Mar 1999
      • Mandaluyong City, Philippines

       Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually and using computer. Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory. Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies. Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost. Prepares reports, such as inventory balance, price lists, and shortages. Prepares list of depleted items and recommends survey of defective or unusable items. May stock and issue materials or merchandise.

  • Railmaster Incorporation
    • Parañaque, Philippines
    • Admin Secretary
      • Jun 1998 - Aug 1998
      • Parañaque, Philippines

       Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Maintain electronic and hard copy filing system Open, sort and distribute incoming correspondence Perform data entry and scan documents Manage calendar for Department Manager Assist in resolving any administrative problems Run company’s errands to post office and office supply store Answer calls from customers regarding their inquiries Prepare and modify documents including correspondence, reports, drafts, memos and emails Schedule and coordinate meetings, appointments and travel arrangements for Managers Maintain office supplies for department

  • International Data Management Incorporation
    • Alabang Muntinlupa City, Philippines
    • Data Encoder
      • Dec 1995 - Jun 1998
      • Alabang Muntinlupa City, Philippines

       Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.  Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.  Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.  Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.  Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups.  Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping inform confidential.  Contributes to team effort by accomplishing related results as needed..

Education

  • 1992 - 1996
    Adamson University
    Bachelor’s Degree, BS Computer Education

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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