Experience

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  Cassiopae US, Inc. a Sopra Banking Software Company

  • Business Analyst and Consultant

    • Oct 2006 - Present

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  EnableUs, Inc.

  • Business Consultant

    • Jun 2001 - Aug 2006

    Provided business analyst support to the development team and clients by gathering business requirements and documenting needs.Delivered education and support to clients using the STRATEGY application during BETA or acceptance testing, coordinated the delivery of software updates to both their test and production environments.Assisted sales team by delivering demonstrations and responding to inquiries.

• 

  BankBoston

  • Service Manager

    • Sep 1996 - Nov 2000

    Commerical Loan Operations Manager responsible for 3 teams servicing Small Business and Private Client loan portfolios using 2 proprietary applications. Directly managed and supervised team responsible for processing CRE loans using the STRATEGY software application.Extensive background in data mapping to and from various loan servicing and accounting applications as a result of mergers, acquisitions and divestitures.

• 

  BayBank

  • Commerical Loan Operations Manager

    • Nov 1995 - Sep 1996

    Commercial Loan Operations Manager responsible for acquired loan portfolio from two NH banks (NFS Savings Bank and Cornerstone Bank). Managed daily processing activities and regulatory reporting (OTS).

• 

  NFS Savings Bank, FSB

  • Loan Servicing Supervisor

    • Aug 1988 - Nov 1995

    Direct supervision of team responsible for all aspects of loan operations from booking and funding through payoff and release of collateral (loan portfolio consisted of savings account loans including overdraft protection, traditional consumer loans including HELOCs, residential mortgages and commercial loans).Serviced all loans originated by the bank and its correspondents.Team Leader for loan portfolio conversions to BayBank.