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Martha Brosnahan

Loan Servicing Manager at Polish National Credit Union
Intro Book
Seasoned banking professional with 20+ years of experience in retail banking, consumer lending, and credit risk management.
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Location
Keene, New Hampshire, United States, US
Skills
  • Banking
  • Credit
  • Loans
  • Retail Banking
  • Consumer Lending
  • Show all
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Bio

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Martha Brosnahan is a seasoned banking professional with 20+ years of experience in retail banking, consumer lending, and credit risk management. She has a strong background in loan operations, compliance, and risk analysis, with expertise in mortgage lending, commercial lending, and credit risk management. With a banking degree from the Graduate School of Banking Colorado and a bachelor's degree from Franklin Pierce University, Martha has developed solid relationships with customers and has a proven track record of managing cross-functional teams. She is currently based in Keene, New Hampshire, and has worked for several prominent financial institutions, including Key Bank, Connecticut River Bank, N.A., and Polish National Credit Union.

Experience

  • Polish National Credit Union
    • Chicopee, MA
    • Loan Servicing Manager
      • Mar 2014 - Present
      • Chicopee, MA

      Detail oriented professional responsible for performing a wide variety of service and operational duties in support of residential (including Secondary Market Mortgages), commercial, and consumer loan operations. Support functions include but are not limited to, member service for existing loans, loan and reporting, transaction processing, escrow disbursements, pay-off calculations, collateral tracking, efficiency project lead, quality control and project management support. Specialties: - Analysis of GSE & Secondary Market delinquent loans, modifications, workouts, and foreclosures including understanding, reporting and loan servicing requirements - Secondary Market Loan Regulations- Secondary Market Monthly Reporting- Implementing efficient procedures and training- Credit Bureau Reporting- Bankruptcy - High performing cross functional team management - Skilled in developing solid relationships with members

  • Connecticut River Bank, N.A.
    • Charlestown, New Hampshire
    • Asst. Vice President Loan Operations & Compliance Specialist
      • Sep 2003 - Feb 2014
      • Charlestown, New Hampshire

      Results oriented professional with extensive experience in retails sales, loan operations and loan compliance. Principal strengths include sales, loan operations management processing and servicing. Hardworking, self-motivated, result-oriented with a positive attitude. Skilled in interpersonal communications and excel in customer service. Specialties: - Consumer, Mortgage including Secondary Market, and Commercial Loan Regulations- Implementing efficient procedures and training- Loan self-audits and reviews- Credit Bureau Reporting, Consumer Underwriting Audit Review, and G/L Balancing- Annual Secondary Market Certification and monthly reporting- Analysis of GSE & Secondary Market delinquent loans, modifications, workouts, and foreclosures including understanding, reporting and loan servicing requirements- High performing cross functional team management- Skilled in developing solid relationships with customers

  • Key Bank
    • Relationship Manager
      • Aug 2001 - Sep 2003

Education

  • 2009 - 2011
    Graduate School of Banking Colorado
    Banking Degree, Community Banking
  • Franklin Pierce University
    Bachelors, Business

Suggested Services

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Industry Focus. “Banking and Financial Services”

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