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Bio

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Marsealya Richardson is a seasoned customer service professional with 13 years of experience in managing print centers, operating equipment, and providing training to teams. She has expertise in Microsoft Office, Photoshop, and copy editing, with a background in general studies from Valencia College.

Experience

    • Customer Service Consultant
      • May 2011 - Present

      • Knowledgeable in all areas of the FedEx Office center’s business, including print, signs & graphics, and shipping. Consistently delivering a positive customer experience to all individuals. Coordinates center activities; provide pricing information; recommends the appropriate FedEx Office products and services; produces complex orders; operates equipment that requires advanced operational knowledge and expertise; manages, monitors and facilitates all production processes. Also provides direction to other consultants and solves escalated customer issues.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Equipment Specialist
      • Aug 2009 - May 2011

      Collected and disinfected all used medical IV and feeding pumps throughout the hospital. Responsible for collecting and discarding used hospital beds as well as placing new beds for patients in their right assigned area. Also ensuring that all medical equipment is properly operative.

    • Parking Deck Attendant/Campus Shuttle Driver
      • Jan 2008 - Aug 2009

      Ensures that all vehicles entering onto campus parking garage have proper decals. Collected parking garage fees from hospital guest visiting the campus. Ensured safety and proper direction to all hospital guest, and employees. Confirmed all money collected from garage parking fees were properly handled and counted down at the end of shift. Transported hospital guest and employees to proper designated areas within campus using eight person cargo van. Ensuring that cargo van was properly maintained by checking oil levels and fueling vehicle after each shift.

Education

  • 2008 - 2011
    Valencia College
    Associate of Arts (A.A.), General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Graphic Design”

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