Experience

• 

  Allied Universal Security Services

  • Tulsa, Oklahoma

  • Lt. Shift Supervisor

    • Oct 2021 - Present
    • Tulsa, Oklahoma

    G4S was acquired by Allied Universal Security Solutions but I continue as Lt. Shift Supervisor with the same duties and responsibilities.

• 

  G4S Security Services

  • United Kingdom
  • Security and Investigations
  • 700 & Above Employee

  • Security Officer

    • Dec 2010 - Present

    Protect property and the client employees. Respond to all emergencies, fill out reports pretaining to incidents and monthly reports and daily logs.

  • Lt. Shift Supervisor

    • Jan 2015 - Aug 2022

    As of January 26 I will be the evening Shift Supervisor!

• 

  G4S Security

  • Security Officer

    • Dec 2010 - Present

    Patrol the outside of the clients property *Perform inside security checks every two hours *Perform duties such as employee verification checking surveillance cameras of the exterior and terrier areas of the clients property *Maintain shift logs *Write incident reports as needed

• 

  University of Tulsa

  • Security Officer

    • Dec 2007 - Nov 2010

    Patrol the main campus *Patrol University property off main campus *Enforce all parking and traffic regulations on campus *Investigate all traffic accidents on campus *Investigate all property damages and thefts *Write reports pertaining to all incidents on campus *Traffic control during events *Enforce all rules and regulations of the University; Assist inmates with information concerning their court cases, charges, fines and money on their personal accounts in the jail. *Manage adult and juvenile offenders *Maintain daily shift log *Write reports when warranted

• 

  Corrections Corporation of America David L. Moss Correctional Facility

  • Corrections Officer

    • Jul 2004 - Jul 2005

    Manage adult and juvenile offenders *Maintain daily shift log *Write reports when warranted

• 

  McLeodUSA

  • Customer Care Representative

    • Feb 2003 - Mar 2004

    Take incoming customer calls * Troubleshoot customer accounts * Attend to the needs and the concerns of all customers * Take ownership when an issue needs to be resolved

• 

  Cingular Wireless

  • Customer Service Representative

    • Sep 2002 - Feb 2003

    Take incoming customer calls *Troubleshoot customer accounts *Answer questions customers may have *Resolve issues

• 

  Pinkerton Security

  • Security Guard

    • Jun 2001 - Sep 2002

    Make rounds of the property assigned. * File incident reports as needed. * CLEET certified.

• 

  WorldCom

  • Customer Support Specialist

    • Jan 1997 - Jan 2002

    TDS45 DS3/Broadband DACS Provisioner/ Designer * Approve and Process Broadband DACS DS3 and Access DS3 orders * Design DS3, DS1 and DS0 Circuits * Train other employees * Trouble shoots orders Provisioner /Designer * Approve and Process orders for MCI customers. * Circuit designer * Train new employees; Process and input all data for DAL Switched orders. * Process orders * Write procedure manual * Train new team member and managers.

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  ORKIN

  • Route Manager

    • Jun 1996 - Jan 1997

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  OPPENHEIMER MANAGEMENT CO

  • Mail Inserter Operator

    • Jul 1995 - May 1996

    Assess major adjustments for the service rep * Assess and make minor adjustments as needed to keep the inserters running * Operate inserters for: * Statements * Checks * Fund Information Packets for Customers * Operated Mailcrafter 9 x 12 Inserter * Operated Bell & Howell Mailstar Phillipsburg Inserter

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  PITNEY BOWES COPIER

  • Business Processor

    • Sep 1992 - Jul 1995

    Processed orders * Interact with Customers * Data Entry

• 

  PITNEY BOWES PBMS

  • Site Representative

    • May 1989 - Sep 1992

    On the start-up team for the Records Retention Library for IBM at their Southbury, Ct. facility. * Worked in check distribution with the verifying of all accounts to be paid and the mailing of all payments on a daily basis for the client. * Check & File Invoices * Uploaded Discs on IBM Computer * Duplication of Document Requests * PB Model 1861 Inserter/PB Model 5630 Meter

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  US COAST GUARD

  • Fire Fighter

    • Nov 1985 - Aug 1987

    Drove Pumper Engine/Ladder Truck & Crash/Emergency Truck

• 

  Tulsa Jr. College

  • Mail Handler * Supervisor

    • Nov 1983 - Nov 1985

    Delivered & Sorted Mail; Total College credit: 54 hours