Experience

• 

  City of Everett, WA

  • municipal building

  • Accounting Technician

    • Mar 2023 - Present
    • municipal building

    Prepare billings to federal, state and other grant agencies. Analyze grants to determine which costs must be kept separate, which are grant eligible, eligibility dates, etc. Calculate amounts eligible to bill, keeping within budget for each phase of the project and different elements within phases. Perform distribution of costs for time and material on work orders including billing and balancing of special ledgers, and monitoring of labor distribution work order ledgers. Determine appropriate account codes and assemble construction contract vouchers for payment to contractors and consultants for grant-funded projects and city-funded projects. Post, maintain, and balance ledgers related to area of assignment. Reconcile discrepancies as required. Operate numerous software programs with proficiency including word processing, data management, and spreadsheet applications. File and index documents in a timely and complete manner and ensure that all documentation is filed appropriately and is accessible as required. Receive and prepare responses to public disclosure requests within set time constraints and with regulatory requirements. Process, code, enter, or prepare data for computer processing as it relates to area of assignment. Perform special assignments as directed such as composing correspondence, compiling data, and performing research. Resolve problems, inaccuracies, and variances related to area of assignment, which may require personal and telephone contact with other government agencies, vendors, customers, the public and City employees. Prepare standard and complex reports, schedules, reconciliations, and cost summaries as required. Prepare monthly, quarterly, and annual reports to state and federal governments as required. Assist other employees in resolving problems and inaccuracies; monitoring work in progress, and checking completed work for accuracy as assigned.

• 

  University of Washington Department of Laboratory Medicine and Pathology

  • United States
  • Higher Education
  • 100 - 200 Employee

  • Fiscal Specialist

    • Jan 2022 - Present

  • Fiscal Specialist

    • Jan 2022 - May 2023

    - Build and foster customer relationships through proactive outreach, follow up and by engage/provide them with best possible counsel. - Build trust, assess and attend to customers’ banking needs. - Educating clients on available banking products and services. - Recommend financial solutions based on each customer’s unique goals and needs.

  • Fiscal Specialist

    • Jan 2022 - May 2023

    Maintain and modify fiscal record keeping systems, databases, and spreadsheets; review fiscal records; identify trends; assist in formulating corrective action. Reviews functional area invoices, oversees preparation of payment requisitions and timesheets, and reconciles budgeted to actual expenditures. Performs revenue, expenditure and cash flow analysis and forecasting. Prepares tracking and monitoring reports as required. Maintain and process travel expense records; ensure compliance with state and institution regulations and procedures; allocate travel expenses to appropriate budgets. Prepare, compile and provide fiscal reports such as year-end reports, budgetary reports, and auditing reports. Communicate with appropriate staff and labs to obtain needed information including invoices approvals and assuring compliance with all policies and procedures. Review, Resolve and release invoices via UW E-procurement, HEMM and Procard Back up processor for UW purchasing supported Department's Employee and Travel reimbursement. Develop budgets for grants, contracts, or other funding requests; prepare appropriate forms for contracts and agreements Monitor the purchase queue on a daily basis, review purchase requests for compliance; assist requestor with completing procurement process (e.g. obtaining official quotes, sole-source justification statement).1-Maintain and modify fiscal record keeping systems, databases, and spreadsheets; review fiscal records; identify trends; assist in formulating corrective action. Review, Resolve and release invoices via UW E-procurement, HEMM and Procard. Back up processor for UW purchasing supported Department's Employee and Travel reimbursement Effectively and independently communicate and resolve problems and inquiries with Procurement, buyers, labs and vendors

  • Fiscal Specialist

    • Jan 2022 - May 2023

    Maintain and modify fiscal record keeping systems, databases, and spreadsheets; review fiscal records; identify trends; assist in formulating corrective action. Reviews functional area invoices, oversees preparation of payment requisitions and timesheets, and reconciles budgeted to actual expenditures. Performs revenue, expenditure and cash flow analysis and forecasting. Prepares tracking and monitoring reports as required. Maintain and process travel expense records; ensure compliance with state and institution regulations and procedures; allocate travel expenses to appropriate budgets. Prepare, compile and provide fiscal reports such as year-end reports, budgetary reports, and auditing reports. Communicate with appropriate staff and labs to obtain needed information including invoices approvals and assuring compliance with all policies and procedures. Review, Resolve and release invoices via UW E-procurement, HEMM and Procard Back up processor for UW purchasing supported Department's Employee and Travel reimbursement. Develop budgets for grants, contracts, or other funding requests; prepare appropriate forms for contracts and agreements Monitor the purchase queue on a daily basis, review purchase requests for compliance; assist requestor with completing procurement process (e.g. obtaining official quotes, sole-source justification statement).1-Maintain and modify fiscal record keeping systems, databases, and spreadsheets; review fiscal records; identify trends; assist in formulating corrective action. Review, Resolve and release invoices via UW E-procurement, HEMM and Procard. Back up processor for UW purchasing supported Department's Employee and Travel reimbursement Effectively and independently communicate and resolve problems and inquiries with Procurement, buyers, labs and vendors

• 

  Bank of America

  • United States

  • Client Service Representative

    • Apr 2020 - May 2023
    • United States

    Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. Sells cashier's checks, traveler's checks, and series e bonds.

• 

  Homage Senior Services (formerly Senior Services of Snohomish County)

  • Everett, Washington, United States

  • Case Manager Assistant

    • Nov 2019 - Mar 2020
    • Everett, Washington, United States

    Collect data from sales, marketing, and finance departments to use in establishing organizational structure.Organize, extrapolate, and disseminate data across departments to be used for drawing conclusions about the success of current methods.Present detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing modifications in the data.

• 

  TE data

  • Egypt
  • Technology, Information and Internet
  • 700 & Above Employee

  • Data analyst senior Specialist

    • Apr 2015 - Aug 2018

    provide thought leadership on modern consumer marketing based on the insights / learning from analyses.Collect data from sales, marketing, and finance departments to use in establishing organizational structure.Organize, extrapolate, and disseminate data across departments to be used for drawing conclusions about the success of current methods.Present detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing modifications in the data.Generate daily, weekly, monthly, semiannual and annual data analysis reports.

  • Order Management Specialist

    • Apr 2013 - Apr 2015

    • Follow-up day-to-day order activities reports/deliverables/assignments with concerned stakeholders and continuously update records in-line with established procedures and track progress to ensure compliance with plan/contractual requirements/SLA’s requirements • Prepare support documents to provide efficient support to projects as required • Schedule, plan for resources, monitor, control undertake routine processing activities and close tasks / orders as required for the efficiency of business needs • Identify and define, where possible, day to day problems within orders, suggest corrective actions and solve issues where possible and refer upwards for advice/guidance as needed • Gather and summarize information on orders activities and prepare standard daily reports to keep management informed of progress • Handle daily requests for ADSL/Cancellations/requests for installation/refunds requests/ after sales • Check the lines availability and submit ADSL new orders and cancellation requests on TE portal to execute requests as per SLA’s • Issue work orders for installations/cancellation and follow-up until fulfillment to ensure abidance by SLA’s requirements • Update OMS on continuous basis to ensure system accuracy and issue regular reports as needed

  • Call canter sales and customer service specialist

    • Apr 2010 - Apr 2013

    • Contribute to the up selling of TE Data products and services• Handle all incoming calls of the call center.• Provide best possible service to customers to achieve highest level of customer satisfaction.• Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support & Activation, Outbound & Save Initiatives, etc.)• Achieve the requested Staffed Time on a daily basis to minimize Lost Call Rate.• Provide proper information to customers with complete & comprehensive understanding of TE Data Products & Services and Policies & Procedures.• Escalate problems & provides relevant feedback to the right channels.• Use available methods & tools to develop own skills & information applications, intranet briefings, attending training, etc.• Fully understand & adhere to company policies & procedures that generate personal / professional credibility & trust.• The aim goal try to achieve the customer satisfaction & solve all problems can face the customer.