Experience

• 

  Grupo Anderson's

  • Mexico
  • Food and Beverage Services
  • 300 - 400 Employee

  • Head of PR

    • Nov 2021 - Present

    • Promotion and advertising of our Restaurants (and new openings) within the Tulum area, managing to position the brand as a benchmark for those who visit us. • Closing of commercial alliances with the main hotels and event coordinators in the hotel zone. • Recruitment of potential VIP reservations through the portfolio of contacts generated throughout my years in Tulum, and alliances established with hotels. Collaborations with influencers. • Increased sales through the increase in reservations, curing the experience of our guests with personalized treatment, achieving recurring visits during the stay. • Brand collaborations for the promotion and launch of products (Moet Chandon, Volcan de mi Tierra, Bacardi).

  • General Manager BAK By Harry's

    • Dec 2020 - Oct 2021

    Strategy development to achieve monthly goals and maximize profit • Creation of techniques to optimize the service and meet the highest standards of quality and service. • Tracking of costs, budgets, monitoring of inventories and orders of all areas • Resolution and monitoring of any inconvenience generated within the unit, trying to guarantee the best experience for diners. • Staff management and leadership.

• 

  Casa Malca

  • Mexico
  • Hospitality
  • 1 - 100 Employee

  • Head of Public Relations

    • Jul 2020 - Dec 2020
    • Tulum, Quintana Roo, México

    • Personalized attention to hotel guests, interacting with them daily, creating a bond that elevates the experience to another level and make their stay a special moment. • Attracting new clients, both for the hotel and for the 3 restaurants on the property. • Management of VIP clients, celebrities, influencers and organization of special events/collaborations. . Bvlgari collaboration for their jewelry line (shooting in Casa Malca, coordination with their production team). • Creation of cycles and different activities to boost new income for the hotel (tastings, sunset sessions, kitchen takeovers, special dinners, redesign of the beachclub, etc). • Redesign, restructuring and relaunch of the 3 restaurants of the Hotel.

• 

  Millesime México

  • Mexico
  • Events Services
  • 1 - 100 Employee

  • Sales and Promotion Leader for pop-up Millésime GNP

    • Oct 2019 - Feb 2020
    • Tulum, Quintana Roo, México

    Development of sales and promotion strategy, installing the brand in the area, creating alliances with the main hotels in Tulum. • Collaboration with project design, execution, and creation of procedures. • In charge of calling VIP clients and constant monitoring of the client portfolio.

• 

  ARCA Tulum

  • Tulum, Quintana Roo, México

  • Front House Manager & Events Manager

    • Jul 2018 - Oct 2019
    • Tulum, Quintana Roo, México

    Reservation management and monitoring of VIP clients. • Floor design and coordination, creating synergy between all areas during service, achieving a greater flow of guests and maximizing daily sales. • Responsible for Events and Weddings. • Personalized assistance in the previous months and in charge of the team on the day of the event. • Design and development of the event, preparation of budgets, supplier management and logistics, assembly coordination. • While working with them, we won best new bar in Yucatan, best upcoming Mexican chef, entered the 50 best bars and 50 best restaurants.

• 

  Azulik

  • Mexico
  • Hospitality
  • 100 - 200 Employee

  • Public Relations

    • Dec 2017 - May 2018
    • Tulum, Quintana Roo, México

    Promotion of the restaurants and attraction of external clients to the hotel, as well as influential personalities of Tulum. Collaboration with Christian Dior for their launch of Luxury Vacation collection. Collaboration with Tulum Fashion week, and Mexican designers (Benito Santos, Daniela Villa, Anikena). Collaboration with Bvlgari for their woman’s summer collection. • Interaction with hotel guests in general, focused on providing an excellent experience. • Collaborative management of entertainment people and social network influencers with follow-up during their stay. • Promotion and participation in hotel events and openings of new business units.

• 

  Una Vida Boutique Hotel Tulum

  • Tulum, Quintana Roo, México

  • General Manager

    • Nov 2016 - Oct 2017
    • Tulum, Quintana Roo, México

    Development of the operational, administrative and financial processes of the establishment. • Recruitment and training of personnel. • Development of reservation systems, follow-up and resolution of any situation related to clients and their stays. • Positioning of Superhost on the Airbnb platform 3 months after the opening of the hotel, made up of 17 units. • Financial report. • Proposal and execution of actions aimed at promoting the establishment and increasing the flow of reservations in accordance with the fluctuation of the holiday season.

• 

  Xoren Ingeniería

  • Argentina
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Foreign Trade Analyst

    • May 2015 - Oct 2016
    • Provincia de Buenos Aires, Argentina

    • Responsible for purchase orders abroad, development of the import process. • Link between the client and suppliers abroad, process control and documentation compliance. Import management with the government entities involved (it is highly complex technological equipment strictly regulated by the Chamber of Commerce). • Work together with customs brokers.

• 

  Zurich Argentina Insurance Company

  • Provincia de Buenos Aires, Argentina

  • Finance Management Analyst

    • Jun 2012 - Apr 2015
    • Provincia de Buenos Aires, Argentina

    • Management of strategic accounts, financial analysis and solvency report to the area manager. • Account analysis and assistance to corporate clients (Mercedes Benz, Volkswagen, Barrick Gold, Movistar, etc). • Bank reconciliations and monitoring. Intermediation between the accounts and the accounting/treasury area.

• 

  Dp World

  • United Arab Emirates
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Intern in the Administration and Finance area

    • 2011 - 2012
    • Provincia de Buenos Aires, Argentina

    • Trainee in the areas of administration, accounting, finance, billing, suppliers and collections. • Analysis of accounts and accounting tasks. • Bank reconciliations. • Participation in the monitoring and development of financial projects. • Assistance to the area of billing and payment to suppliers, contact and follow-up. • Follow-up of imports, continuous work with customs brokers.

• 

  Enaex Argentina

  • Provincia de Buenos Aires, Argentina

  • Administrative assistant in the Administration and Finance area

    • Oct 2010 - May 2011
    • Provincia de Buenos Aires, Argentina

    • Assistance to the Administration and Finance sector. • Performing procedures and bank reconciliations. • Monitoring of imports. • Account analysis. • Preparation and control of budgets. • Administrative procedures related to billing and collections. • Management and negotiation with clients/suppliers. • Participation in the implementation of administrative/accounting rules and procedures. • Participation in preparation and presentations of Mining events.

• 

  Enaex Argentina

  • Provincia de Buenos Aires, Argentina

  • Pasante en Administración y Finanzas

    • Oct 2008 - Oct 2009
    • Provincia de Buenos Aires, Argentina

• 

  Ttec

  • United States
  • Outsourcing and Offshoring Consulting
  • 700 & Above Employee

  • Soporte Técnico idioma ingles- Apple Ipod - Garmin GPS

    • Dec 2007 - Oct 2008
    • Provincia de Buenos Aires, Argentina